Visato

I used to hop between the big comparison sites for every trip, but Visato's package deals beat them on the total for our Scottish cottage break. The agent talked me through the options on the phone, which saved me a lot of second guessing. The cottage matched the photos and the car hire was ready when we got there. Very happy with it and I'd book with them again.

I needed to get to my sister's wedding in Cornwall on a tight budget and couldn't afford the train. Visato found a coach and hotel package that came in well under what I'd have paid separately. The whole thing was clear about what was included, with no surprise extras at the end. Good value for what we paid, and the trip went smoothly.

I'd always booked through a high street travel agent for our trips to see the grandchildren, so I was a bit wary of doing it online. Visato was far quicker and the confirmation came through within minutes. They also rang me the next morning to check the details were right, which I wasn't expecting at all. Very pleased with it, and we'll use them again for the spring trip.

Booked a three night self catering cottage in the Lake District for us and the kids. The price was about £60 less than the same place on the other sites. The confirmation email had everything I needed, although I wish the check in details had been clearer.

I've been using them for about eight years now and they have never let me down. Booking is quick if you already know where you want to go, and the agents remember you from last time. The hotel they put us in for our Lake District break was exactly what we'd asked for. Nothing has changed much, which is exactly why I keep coming back.

We booked our first proper holiday abroad, a week in Lisbon, through them. The flights and apartment came as one booking, and the apartment was close to the metro like they said. Our host was waiting when we arrived and the local rep was really helpful with a restaurant tip. It was all clear from start to finish and the whole week felt looked after. We'd definitely go back.

I was happy with my cruise booking through them, which is a relief after some dreadful experiences elsewhere. Their agent went through the cabin options with great patience and never seemed rushed. The documents arrived well in advance and the travel insurance details were clearly set out. A thoroughly sensible arrangement, and I shall go back to them for our next voyage.

We needed somewhere to stay for a hen do in Brighton with about ten of us, and the house options were hard to compare. I looked at three other sites before settling on Visato. Their group rate worked out cheaper than the others once we added the cleaning fee. The host replied to every question within a day and the house was ready for us. Really glad we went with them for a weekend that could easily have gone wrong.

Before this I'd only ever booked with the big airline sites, so I wasn't sure what to expect from Visato. The package price for our Costa Brava week came in lower than booking the flight and villa separately. Check in and the transfer both worked out, and our rep was easy to reach when the pool was closed. It felt more personal than booking alone, which I'd not thought I'd like as much as I did.

The booking page showed the full cost including the transfer before I hit pay, which is the first time I've seen that on a site like this. Took about five minutes start to finish. Flights left on time and the hotel room was clean.

Needed to get up to Glasgow quickly to see my nan, so I booked a train and hotel on my phone. Was done in a few minutes and the tickets came straight through. Really handy when you're busy.

I'd been checking the usual flight and hotel combos for a Majorca week and they were nearly £200 more than the Visato package for the same dates and similar hotel. Booking was quick, I just picked the dates, chose the room type and paid. Transfers were on time and the rep at the resort was sorted. Knowing the price upfront is what sold it for me, and I'd use them again for another week away.