95%Would buy again
Compared with the big high street travel agents, this came out ahead on price for the same hotel in Cornwall. I have been using them for about twelve years now. The paperwork is always clear and the phone team has been helpful each time. Happy with it as always.
Read moreBooked a hotel in Brighton with a sea view that was in the photos on the site. When we arrived the view was of the car park and the room was smaller than expected. They did sort a refund for one night after I complained. Getting the refund took about two weeks and a lot of emails, which was a pain. Price was fair for the area but I expected better for the money.
Read moreBooked the same Mediterranean cruise through them for the third time, and this year I added an upgrade to a balcony cabin. The upgrade was processed in a day and the new cabin number came through by email. Our cabin steward was lovely and the excursions desk sorted our shore trips without any fuss. Port times were printed clearly on the documents, which I always appreciate. The cabin was spotless…
Read moreNeeded a hotel near Bath for a wedding weekend and everywhere was full. Found a room through them in about ten minutes on my phone and the booking went through first time. Check in was smooth and the room was clean, though the breakfast was a bit pricey for what it was. Would use them again for a quick trip.
Needed a cheap way to get to Dublin for a gig and this was the first place I checked. The package was a bit more than the flight alone but it saved me booking the hotel separately. Confirmation took about a day to arrive which was a bit annoying when I was checking. The hotel was clean and near the venue, so it was worth it.
The flight to Lisbon had a free seat selection built into the price, which I didn't expect at that fare. The booking was quick and the hotel price was lower than the big sites. The only niggle was the airport transfer price was added at the last step and came as a bit of a surprise. Still good value.
This was my first time booking through them, a long weekend in Edinburgh with a hotel and a walking tour. The booking page was easy to follow and the confirmation email had everything in one place. The hotel was a little further from the centre than the map suggested, which was a bit annoying with a suitcase. Otherwise the tour guide was great and I'd happily book with them again.
The river view room in Porto was the reason I picked this one, and it was exactly that, a proper view over the Douro. I've booked European city breaks for years so I know the usual hotel tricks and this wasn't one of them. Checkout was quick and the confirmation email had the right dates. Only thing was the parking info was vague.
Looked at a few other sites first and this one was a bit dearer for the same flight. Booking was quick on my phone though. Fine for the trip, just a bit of a pricey choice.
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Vintage Travel is a UK holiday and trip provider that is known for sending customers on travel experiences rather than standard package holidays. uk presents its trips and booking process online, and customers book directly with the company. Its customers are people looking for considered short breaks and holidays with an emphasis on character and comfort.
The company has a long-standing presence in the travel market and is associated with curated itineraries and personal service. Customers who wish to read more about the company's offers can explore its website, which describes the trips available and the terms under which they are sold.
