95%Would buy again
Compared with the big high street travel agents, this came out ahead on price for the same hotel in Cornwall. I have been using them for about twelve years now. The paperwork is always clear and the phone team has been helpful each time. Happy with it as always.
Read moreBooked a hotel in Brighton with a sea view that was in the photos on the site. When we arrived the view was of the car park and the room was smaller than expected. They did sort a refund for one night after I complained. Getting the refund took about two weeks and a lot of emails, which was a pain. Price was fair for the area but I expected better for the money.
Read moreBooked the same Mediterranean cruise through them for the third time, and this year I added an upgrade to a balcony cabin. The upgrade was processed in a day and the new cabin number came through by email. Our cabin steward was lovely and the excursions desk sorted our shore trips without any fuss. Port times were printed clearly on the documents, which I always appreciate. The cabin was spotless…
Read moreBooked a day trip to the Cotswolds through them and it was mostly fine, but the confirmation email took nearly two days to arrive and I was checking my spam folder every hour. The pick up time also moved by twenty minutes with no real explanation until I rang. The driver was lovely and the villages were brilliant though, so I'd probably use them again just with a bit more patience.
Share your own experience to help other customers. Your review is published under your name.
Vintage Travel is a UK holiday and trip provider that is known for sending customers on travel experiences rather than standard package holidays. uk presents its trips and booking process online, and customers book directly with the company. Its customers are people looking for considered short breaks and holidays with an emphasis on character and comfort.
The company has a long-standing presence in the travel market and is associated with curated itineraries and personal service. Customers who wish to read more about the company's offers can explore its website, which describes the trips available and the terms under which they are sold.
