94%Would buy again
We needed a family hotel in Blackpool with a pool and a room for the kids. Found one with the right amenities and the price was reasonable for the school holidays. Booking took a few minutes and the confirmation was instant. The hotel was spot on, so no complaints.
Read moreAs someone who's booked hundreds of hotels online, I'd say this does the basics well enough. Search and filters work, and the listings are generally accurate. The refund process for a cancelled room took longer than it should, around three weeks, and the reminder emails were a bit pushy. For a quick search it's useful, but I'd still check the hotel's own site for anything complicated.
Read moreI'd been looking at a couple of other comparison sites for our Lake District trip and kept getting different prices for the same cottage. This one had the cheapest total once I'd added everything up, and the filter for pet friendly places was spot on. The booking went through quickly and the host got in touch the same evening. Everything about the stay matched the listing. Happy to book here…
Read moreAs someone who's booked hundreds of hotels online, I'd say this does the basics well enough. Search and filters work, and the listings are generally accurate. The refund process for a cancelled room took longer than it should, around three weeks, and the reminder emails were a bit pushy. For a quick search it's useful, but I'd still check the hotel's own site for anything complicated.
Compared with booking straight through the hotel's own website, this was about £30 cheaper for the same room in Bath. The reviews section helped me choose. The downside was that when I needed to change the dates I had to go through a support form and it took a few days to hear back.
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TripAdvisor is a travel platform that brings together reviews, ratings and booking tools for hotels, restaurants, attractions and holiday experiences around the world. The website is built around traveller-written reviews and photographs, which it presents alongside comparison tools that let visitors weigh accommodation and activity options against one another. Its range extends from hotel and flight search to restaurant listings, tours and holiday rentals, with links through to partner sites where bookings are completed.
Its customers are principally holidaymakers and business travellers planning trips, as well as the hotels, tour operators and businesses that appear on the platform. The service operates primarily online through its website and mobile app, and it is known for the depth of its review archive and for its forums, where travellers exchange advice on destinations.
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