Ticketmaster Theatre

I booked a matinee ticket for my sister's birthday and what I appreciated most was the clear listing of the running time and interval. The seat I chose was comfortable and the usher was courteous. Everything arrived promptly by email and the whole arrangement was entirely satisfactory.

Grabbed two standing tickets for a gig at the Lyric last month on the app, took about two minutes and the QR code worked first time at the door, no fuss.

I would say the booking was the most straightforward I have done for a theatre in years. The date and seat selection were clear and the confirmation came through promptly. Paid by card without any trouble and the tickets were sent to my email well in advance.

Needed to keep the cost down for a family outing so I was looking for value. Booked the cheapest block of seats which was still a good view, and the fees were no worse than elsewhere. Tickets arrived by email the same day and the kids were thrilled.

Tried two other ticket sites first and this one had the cleanest seating view and no surprise fees at the end. The booking flow was quick and the price shown was the price I paid. Would go with them again for the next trip to the West End.

Compared with buying direct from the venue box office, this was far easier to pick seats on the plan and the mobile entry worked first time at the door. I have bought from plenty of ticketing sites over the years and this is the one I trust most for theatre.

Simply put, the tickets were booked and in my account within minutes and the seat was just what I asked for. The reminder about the performance arrived the week before, which was thoughtful. Everything was in order when we arrived.

Booked four tickets for the Saturday matinee of the panto through the site and the seats were exactly where I wanted, row F near the aisle so the kids could see without craning. The seat map is clear and the checkout took two minutes. Confirmation email came straight away with the mobile tickets in it, which saved us printing anything on the morning.

This is the one to use for theatre tickets, the seat plans are accurate and the checkout is quick. I have used it for a few shows now and never had an issue at the door. Mobile tickets work every time.

Picked a pair of stalls seats for the musical after looking at a few options, and the booking itself was quick. The app showed the tickets at the door without any faff and the seat was exactly where the plan said. Happy with it for a Saturday night out.

Used to buy from a different site and this one is so much easier, the seat plan actually makes sense. Got a pair for my flatmate's birthday show and the app had them ready to go. Nothing to complain about really.

I was rather pleased that the seating plan showed the accessible spaces so clearly when I booked for my husband and myself. The staff on the phone were patient when I asked about the lift access. The tickets arrived well before the performance and everything went smoothly on the evening.