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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

A sound choice for our anniversary

I would say this was a very good choice for our anniversary stay in Bath. The booking process was straightforward and the confirmation arrived promptly. Our room was exactly as described, and we were looked after well.

Valerie M.
1 person found this helpful

Way easier than the other site

Compared it with the other travel site my mate uses and this was much easier to navigate on my phone. Found a hotel in Newcastle for a football weekend and the map view helped. First time I've booked a hotel online so I was nervous but the confirmation was clear and the place was there when we turned up.

James M.
1 person found this helpful

Best of the three I looked at

This was the best of the three options I looked at for a long weekend in the Lake District. The price was competitive and the filters for pet friendly stays were useful. The booking itself went through without any problems and the place was just right for us. We'd book with them again.

Anthony H.
1 person found this helpful

Needed a room for a conference

We needed a room near the conference centre in Birmingham and I've used this site on and off for years. Booking was simple. The room was fine but the wifi was patchy.

Scott J.
1 person found this helpful

Cheaper than the usual sites

Found a flat in Liverpool that was cheaper than the usual sites I check. Booked it in a few taps. Host was sound and it was spot on for a night out.

Connor L.
3 people found this helpful

Booked on the bus again

Booked a room in Brighton on my phone on the way to work and it took about two minutes. Found it through the app and the confirmation came through straight away. Check in was smooth and the room looked like the photos. Would do it again.

Priya S.
2 people found this helpful

Quick booking for a stag weekend

Had about five minutes on my lunch break and needed a place for a stag weekend in Newcastle for eight of us. The app let me filter by number of rooms which saved loads of time. Confirmation came through immediately and the group emailed me the details. The apartment was spacious, had parking, and was a short walk to the bars. Price was reasonable split between everyone. Lads were happy and so was I.

Adam T.
0 people found this helpful

Needed a place for a family wedding

We needed a place to stay for my nephew's wedding in Norwich and I've been using this site for years. Booking was as easy as ever. Got a room close to the venue.

Deborah S.
5 people found this helpful

A sensible way to book

This is a sensible way to book a short break, and I found it very clear to use. The confirmation was prompt and the property was as shown. We were comfortable throughout our stay in Harrogate.

Jacqueline V.
2 people found this helpful

Compared a few before booking

Looked at four different sites for a long weekend in Edinburgh and this one had the best range of places with clear cancellation terms. The stand out was the map view, which made it easy to find a place near the old town. Booking itself was fine. The room was a bit smaller than the photos suggested and I had to chase the hotel for a late checkout, which was annoying.

Hayley S.
3 people found this helpful

First time using it

This was my first time booking a stay on the site, for a weekend in Bristol. The filters on the results page made it easy to find places near the centre. The price shown at the start was the price I paid, which I was pleased about. Check in was a bit fiddly because I had to find the booking in the app first.

George M.
3 people found this helpful

Booked a hotel near Heathrow

I booked a hotel near Heathrow for an early flight, which was my first time using the site to book a stay. The room was booked straight away and the email confirmation had the check in details. The only niggle was that the airport shuttle the listing mentioned wasn't running on the day I stayed, so I got a taxi instead. Otherwise it was fine.

Hamza F.
3 people found this helpful

A flat in Manchester for a week

We booked a serviced flat in Manchester for a work trip and I compared three options before settling on this one. The flat had a proper kitchen and the host answered my messages the same day. Price was fair for the area and the booking went through without any fuss. Would use it again for work.

Jamie L.
3 people found this helpful

cheaper than going direct

Compared it with booking straight through the hotel's own site and this came out about the same price with a bit more room to change plans. Checked the cancellation terms before paying and they were clear. Got a confirmation email within a minute, the room was ready when we arrived in Brighton, and we paid nothing extra for the weekend. Good value for a short break.

Jordan H.
5 people found this helpful

Very pleased with the booking

I am pleased to say this was a most satisfactory way to arrange our stay in Harrogate. The confirmation came through promptly and the hotel had everything exactly as described. I did find the payment steps a little fiddly but they were straightforward enough once I'd worked them out. We shall certainly use it again.

Susan L.
0 people found this helpful

Needed a cheap hostel near the station

Needed somewhere cheap near the station in York for a girls weekend and I checked a few apps before going with this. Filtered by price and distance and found a hostel I could walk from the train. Booking took two minutes and the payment was smooth. Room was basic but clean and the check in was easy.

Georgia S.
12 people found this helpful

Way quicker than the other one

Compared it to the other app my flatmate uses and this was much quicker to book. Found a hostel in Cardiff with free cancellation and done in like three taps. Room was a bit small but fine for a night out. Would use again.

Ellie S.
1 person found this helpful

the photos were spot on

Booked a place in Glasgow on my phone on the bus. The photos were spot on, which is more than I can say for some. Took under a minute to pay.

Rhys H.
1 person found this helpful

A fair price for a fair room

I'm careful with money so I checked the price on the hotel's own site as well as here. The hotel in Sheffield was the same price, but this site showed the total with taxes up front. Paying was simple and the confirmation came quickly. The room was smaller than the photo suggested and the check in took a bit longer than it should have.

Wayne H.
2 people found this helpful

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About Booking

com is an online travel platform that allows people to search for and reserve accommodation across the world, from hotels and guesthouses to apartments, holiday homes and bed and breakfasts. The site lists properties in a very large number of countries and is available in many languages, with listings supplied directly by hosts as well as by partner chains. Travellers use it to compare prices, filter by facilities and read guest feedback before booking, and the company also offers flights, car hire and attractions alongside its core accommodation service.

The business is headquartered in the Netherlands and operates as part of a larger group, with its website and mobile app serving both leisure travellers and business travellers. Customers pay through the platform in many cases, while some properties take payment on arrival, and the company provides a customer service team that helps guests with changes, cancellations and disputes with hosts.

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