National Holidays

Never used them before and I was nervous about booking abroad through a site. Turned out the process was clear, with the price shown up front and no extra fees at the end. The flights and hotel were both confirmed straight away and the app kept everything in one place. Went off without a problem.

I booked the seven day coach tour of the Lakes for my sister and me. The booking was straightforward and the confirmation letter arrived promptly. The driver was courteous and the hotels on the route were comfortable and well chosen. We were very pleased with the whole arrangement and would happily travel with them again.

Quickly checked another site first and this one was about twenty quid more for the same hotel. Booking itself was smooth enough and the reminder emails were helpful. The hotel room was fine but the breakfast was not what the photos suggested, a bit thin. Getting a refund for a changed date was also slower than I wanted, took nearly two weeks to show up.

Been going to the same Devon caravan site for almost twenty years and I booked it through them again this year. Everything about it works the way it always has, from the booking to the site map sent before arrival. The site was clean and the staff remembered us from last time. Long may it continue.

I compared a few places before deciding and went for a cottage in the Peak District through them. The listing matched what turned up, with the hot tub working and the kitchen well equipped. Check in was quick and the host left a welcome pack. Booking was simple and the price was in line with what I saw elsewhere. Nothing to complain about for a weekend away.

Needed a short break fast after a rough month at work so I was on my phone during lunch looking for something sorted. The booking took about five minutes and the confirmation came straight through to my email. Hotel was clean and the staff were friendly, though the check in desk was slow when we arrived late. Would use them again for a quick getaway.

The room in the listing had a sea view but ours faced the car park and the bathroom was smaller than the pictures. I emailed about it and it took three days for anyone to reply. They did offer a small credit in the end but it was not the disappointment-free stay I hoped for. The booking process itself was simple enough.

We have used them for the Cornwall trip for years now and the booking for this year was the same as always. Chose the cottage we had last time from the saved list. The confirmation arrived within the hour and the directions were accurate. Everything ran as it should, which is exactly what we want from a holiday.

I know this site pretty well from using it for years and it still beats going direct for most hotels. The prices shown include the taxes which saves the surprise at checkout. Booking a hostel in Lisbon took a couple of minutes and everything came through in the app. The only thing I'd change is the way reviews are sorted, they are hard to scan.

Got a good price for a week in a self catering flat in Brighton and there were no hidden fees at the end. The booking took a few minutes and the deposit was taken and refunded as promised. The flat was clean and the check in instructions were clear. Would book with them again for the price alone.

We wanted a gentle river cruise for our fortieth anniversary and I was looking for somewhere that handled everything. The booking was done over the phone with a very patient advisor who went through the options carefully. The cabin was comfortable and the crew were attentive. Only small niggle was that the shore excursion times changed once and I had to check the app again.

The first thing I noticed was how many years I have been using them, since at least the early days when the site looked quite different. This time the seat selection on the coach tour page kept jumping around on my tablet and I had to start again once. Once it was done the confirmation came through straight away and the trip itself was fine.

Looked at three sites before picking this one for a city break and this came out cheapest for the hotel with free cancellation. The search results were easy to filter and the booking took minutes. The hotel itself matched the description and the room was a good size. Happy to book with them again.

Four of us went to a holiday park for a week and it came in well under what we would have paid elsewhere. The package included the car hire and two excursions, which made it easy to budget. The apartment was basic but clean and the pool was open the whole time. Good value for the money.

Mates were off to Edinburgh for a stag and I had nothing booked so I needed something cheap quick. Found a hostel room through them and the booking was done in a couple of minutes. Room was alright, a bit small and the shower was lukewarm. Got there on time and it did the job for a weekend.

I booked a seaside hotel in Eastbourne for my husband's birthday and the room they gave us was lovely. The sea view was exactly as shown and the staff were very helpful with a late dinner reservation. The booking was clear and the confirmation came through promptly. Very pleased indeed.

Wanted a cheap place for a long weekend and this was cheaper than the other sites I checked. The booking was easy and the room was clean enough. The heating was a bit temperamental but staff sorted it quickly. Good for the price.

They are good for self catering flats and the filters on the site actually work, which is more than I can say for some. I booked a week in a flat in Brighton and the check in details came through the day before with the door code. Nothing went wrong with the stay and the price was about right for the area.

Honestly way better than the other sites I tried, the booking took like five mins on my phone and i didnt have to create some massive account. Got a city break in Manchester sorted for me and my mate, hotel was clean and close to everything we needed. Would use again for sure, no complaints really.