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Hotel Xcaret

84%Would buy again

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This score is based on 19 real reviews

Reviews (19)

nicer than the last one we stayed at

Compared to the last place we booked this felt a lot fresher, the rooms have a proper shower and the wifi mostly works. Breakfast was busy but the food was good. Only niggle was the air con being loud at night. Would go back.

Niamh W.
0 people found this helpful

good stay, slow to sort a change

Five nights at the resort and the stay itself was solid, room was spacious and the breakfast buffet was good. I'd say it's about right for the price compared to other places on the coast. The only niggle was changing our dates, the reply from their team took three days and we had to chase them. Once it was sorted it was fine.

Lewis S.
0 people found this helpful

been coming here years

We needed a reliable place for our winter break and we've been using this one for years now. Booking through the account is quick and the rate loyalty gets you a bit back. Staff we know by name and the room is kept just how we like it. Still our first choice.

Geoffrey E.
1 person found this helpful

Needed a cheap week away

We needed a cheap week away with the kids and this was about what we could afford. The deal on the site was sorted quickly. Pool and kids club kept them busy. Food is alright but you pay extra for drinks, so budget for that.

Kevin T.
1 person found this helpful

checked a few places first

We looked at three or four hotels in the area before settling on this one and it came out ahead on value. The rooms are a good size and the beds were comfy. Booking through the site was easy enough. Would stay again.

Louise M.
3 people found this helpful

bought the snorkel day trip

Bought the snorkel day trip for two and it was good value compared to the ones booked through the big agencies. Boat left on time, kit was fine, lunch was basic but filling. The only thing was the wait to get back on the boat after the reef stop, felt like 40 minutes. Still worth it for the price.

Kieran B.
1 person found this helpful

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About Hotel Xcaret

Hotel Xcaret is a resort on the Riviera Maya in Quintana Roo, Mexico, operated as part of the Xcaret Group, which is known for its eco-archaeological parks along the same coast. The resort offers all-inclusive stays with accommodation across several themed hotel areas, along with access to the wider Xcaret park experiences such as underground rivers, reef snorkelling, cultural shows and the Mexican folk celebration of Xcaret park. Guests are families, couples and groups travelling from North America and Europe, and bookings are made directly through the company's website or through travel agents.

The resort is known for its focus on Mexican culture, landscaped gardens and cenotes, and its emphasis on conservation of the surrounding jungle and coastline. Accommodation and dining are arranged within the resort grounds, with guests moving between hotel zones by internal transport and paths through the property.

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