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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Sorted my holiday better than the usual sites

Compared with the usual sites I use, this one pulled together the flight and hotel in one place which I hadn't expected to see. I've been booking trips myself for years and I know the market well. The fares were competitive and the confirmation came through fast. Everything worked properly on the day, from the transfer to the check in, and the info pack was clear. Good one.

James K.
1 person found this helpful

way easier than the other site

Way easier than the other site I used last time, no pop ups and the basket didn't reset when I went back. Booked a ferry and a hotel for a Dublin weekend with my mates. Tickets came straight to my inbox so I didn't have to wait around. Really happy with it honestly, will be booking the next one here.

Laura B.
0 people found this helpful

good value and easy enough

Booked a short break to Whitby with them and I think it's very good value for what you get. The website was clear to use, though I did need my son to help with one step. Everything arrived in my inbox as promised.

Anne L.
0 people found this helpful

booked it on the bus

Got the hotel and train to Brighton sorted on my phone on the way to work. The app loaded fine and I got the confirmation straight away. Only thing was the price looked a bit higher once I got to the final page, but it was still ok for a one night thing.

Amber F.
0 people found this helpful

Needed a trip for my mum

I needed to get Mum from Leeds down to her sister's in Bristol for a big family do and she couldn't manage the long drive. Booking the train and a night somewhere in between on one page meant I didn't have to ring round six different places. The seats and the hotel were both exactly as described, which for me was the main thing.

Matthew B.
1 person found this helpful

Decent price for the ferry and hotel

Bought the ferry crossing plus a night in a hotel in Portsmouth through them. Checked a few other sites and this was a fair bit less than booking the ferry direct. Nothing went wrong on the day and the vouchers printed fine. Saved a good few quid which is what I wanted.

Kwame A.
3 people found this helpful

hotel stay in York was fine

Booked a two night hotel stay in York through them, long time user here. Price was good and the booking was simple enough. The hotel was clean and the room was what I'd picked. Only thing was the email confirmation came a bit late so I had to check my spam folder.

Lisa O.
3 people found this helpful

Cheaper than the others and quick

Went with them in the end after checking three other sites for a long weekend in Bath. The price was lower than the rest for the same train and hotel, which was the main reason. Booking took a few minutes and the confirmation came through quickly. Only small gripe is you have to dig to find the cancellation terms, but otherwise it did what I needed.

Craig B.
1 person found this helpful

Got the festival tickets sorted

Got the festival weekend tickets and the camping pitch through them. Quick to book, I was in and out on my phone during my lunch break. Tickets came through by email and scanned fine at the gate. No complaints at all.

Ellie T.
6 people found this helpful

My go to for the yearly trip

I needed a way to sort out our annual trip to the Lakes without spending hours on it. I've used this site for about ten years now. The booking was easy enough and the confirmation came through quickly. The room we got was a bit smaller than the photos suggested and it wasn't really what I expected for the price. Still, the trip was nice and the rest of it went smoothly.

Anita L.
2 people found this helpful

A sensible way to book our holiday

I was rather doubtful at first but the booking went through without any bother at all. The confirmation arrived promptly and the details were clear and correct. We found the hotel in Harrogate to be just as described, and the staff at the desk were most helpful.

Valerie W.
0 people found this helpful

needed a last minute trip to Wales

I needed a last minute trip to Wales for a family funeral and didn't have time to shop around. Booked the train and a room in Cardiff on the site and it was all done in one go. Tickets arrived by email straight away and the hotel check in was smooth. The room was a bit basic for the price but it did the job. Took the stress out of an awful few days.

Danielle F.
0 people found this helpful

Quick to book on the phone

Booked a last minute hotel near Manchester airport while standing in the queue at the station. Took about four minutes. Confirmation came through straight away and the hotel was exactly as listed. Would do it again.

Ben L.
1 person found this helpful

Cheaper than the alternatives, bit of a faff to change

Compared with a couple of other travel sites, this was cheaper for the Lake District trip we had planned. The hotel and car hire bundle saved us a few quid. The booking itself went smoothly. The problem came when we wanted to change the dates. The change process was fiddly, I had to email, and it took four days to get a reply, which made the whole thing annoying.

Jamie B.
4 people found this helpful

Does the job but support was slow

Booked a Eurostar and a hotel in Paris in one go. It's fine if you just want a quick booking. The support side was rubbish though, I sent a message about a missing reference number and it took three days for anyone to answer. Eventually sorted but it was a pain when I was in a hurry.

Rhys M.
1 person found this helpful

Booked the weekend break in the end

Looked at a few sites before settling on Gootickets for a city break in Edinburgh. The booking itself was quick, I picked the hotel and train together in one go which saved a bit of faff. Confirmation came through straight away and the pack arrived by email the next morning. Only niggle was the seat I wanted on the train had gone so I had to pick another time.

Emma G.
1 person found this helpful

Better than booking separately

Compared to booking the train and the hotel on different sites, this was much quicker, took about five minutes on my phone on the bus. Got the confirmation straight away and the tickets were in the app. Didn't have to type my details in twice which was the main thing. Fine for a last minute weekend.

Kieran R.
1 person found this helpful

Needed something for my sister's birthday trip

We needed a way to get the whole family to Cornwall for my sister's sixtieth and I didn't fancy doing it all myself. I've been using the site for years now for our little holidays. Everything was booked and sorted in one place, and the tickets for the boat trip were on my phone when we got there. Lovely as always.

Judith S.
1 person found this helpful

Fine but the refund took ages

Looked at two other sites first and this was a bit cheaper for the Cardiff weekend we had planned. The booking itself was quick enough. When our train got cancelled I had to message them for a refund and it took nearly a week to hear back. In the end it all got sorted but I'd have liked a faster answer.

Lily D.
0 people found this helpful

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About Gootickets

Gootickets is an online ticket retailer that sells tickets for concerts, theatre, sport, comedy and family attractions in the United Kingdom. The site also offers holiday packages and trips, allowing customers to combine travel with event tickets in one booking. Customers book through the website or mobile app, and tickets are delivered electronically or by post depending on the event.

The company is known for its focus on resale and official ticket inventory, and buyers can search events by venue, date and location. Its customers include individual music and sport fans as well as groups and families planning days out.

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