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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

My go to for the yearly trip

I needed a way to sort out our annual trip to the Lakes without spending hours on it. I've used this site for about ten years now. The booking was easy enough and the confirmation came through quickly. The room we got was a bit smaller than the photos suggested and it wasn't really what I expected for the price. Still, the trip was nice and the rest of it went smoothly.

Anita L.
2 people found this helpful

Does the job but support was slow

Booked a Eurostar and a hotel in Paris in one go. It's fine if you just want a quick booking. The support side was rubbish though, I sent a message about a missing reference number and it took three days for anyone to answer. Eventually sorted but it was a pain when I was in a hurry.

Rhys M.
1 person found this helpful

Booked the weekend break in the end

Looked at a few sites before settling on Gootickets for a city break in Edinburgh. The booking itself was quick, I picked the hotel and train together in one go which saved a bit of faff. Confirmation came through straight away and the pack arrived by email the next morning. Only niggle was the seat I wanted on the train had gone so I had to pick another time.

Emma G.
1 person found this helpful

Fine but the refund took ages

Looked at two other sites first and this was a bit cheaper for the Cardiff weekend we had planned. The booking itself was quick enough. When our train got cancelled I had to message them for a refund and it took nearly a week to hear back. In the end it all got sorted but I'd have liked a faster answer.

Lily D.
0 people found this helpful

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About Gootickets

Gootickets is an online ticket retailer that sells tickets for concerts, theatre, sport, comedy and family attractions in the United Kingdom. The site also offers holiday packages and trips, allowing customers to combine travel with event tickets in one booking. Customers book through the website or mobile app, and tickets are delivered electronically or by post depending on the event.

The company is known for its focus on resale and official ticket inventory, and buyers can search events by venue, date and location. Its customers include individual music and sport fans as well as groups and families planning days out.

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