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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Needed a room for a conference

We needed a room near the conference centre in Birmingham and I've used this site on and off for years. Booking was simple. The room was fine but the wifi was patchy.

Scott J.
1 person found this helpful

Compared a few before booking

Looked at four different sites for a long weekend in Edinburgh and this one had the best range of places with clear cancellation terms. The stand out was the map view, which made it easy to find a place near the old town. Booking itself was fine. The room was a bit smaller than the photos suggested and I had to chase the hotel for a late checkout, which was annoying.

Hayley S.
3 people found this helpful

First time using it

This was my first time booking a stay on the site, for a weekend in Bristol. The filters on the results page made it easy to find places near the centre. The price shown at the start was the price I paid, which I was pleased about. Check in was a bit fiddly because I had to find the booking in the app first.

George M.
3 people found this helpful

Booked a hotel near Heathrow

I booked a hotel near Heathrow for an early flight, which was my first time using the site to book a stay. The room was booked straight away and the email confirmation had the check in details. The only niggle was that the airport shuttle the listing mentioned wasn't running on the day I stayed, so I got a taxi instead. Otherwise it was fine.

Hamza F.
2 people found this helpful

Way quicker than the other one

Compared it to the other app my flatmate uses and this was much quicker to book. Found a hostel in Cardiff with free cancellation and done in like three taps. Room was a bit small but fine for a night out. Would use again.

Ellie S.
1 person found this helpful

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About Booking

com is an online travel platform that allows people to search for and reserve accommodation across the world, from hotels and guesthouses to apartments, holiday homes and bed and breakfasts. The site lists properties in a very large number of countries and is available in many languages, with listings supplied directly by hosts as well as by partner chains. Travellers use it to compare prices, filter by facilities and read guest feedback before booking, and the company also offers flights, car hire and attractions alongside its core accommodation service.

The business is headquartered in the Netherlands and operates as part of a larger group, with its website and mobile app serving both leisure travellers and business travellers. Customers pay through the platform in many cases, while some properties take payment on arrival, and the company provides a customer service team that helps guests with changes, cancellations and disputes with hosts.

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