84%Would buy again
I just wanted the cheapest decent airport transfer for a Friday flight and this gave me a few options to compare. The price was the lowest I found and the booking took five minutes. Driver showed up on time and the car was clean, so no complaints for the money.
Read moreThe first thing I noticed was that the hotel listing had lots of photos but the actual room looked smaller than I expected from the pictures. I know the booking side well from using similar sites for work trips. The transfer was late on the way out and I had to message support twice before anyone answered.
Read moreBooked a transfer from Gatwick for me and my mates for a stag do and it was fine once it was sorted, but it took ages to get through the sign up because it kept asking me to confirm my email again. Once that was done the shuttle picked us up on time and the driver was chill about the bags. Price was a bit higher than I'd hoped but not terrible for a Friday.
Read moreI first booked through here when I needed a transfer to Gatwick and I've come back a few times since, so I know how it works. Signing up for an account took a bit longer than I'd like the last time as the verification email was slow. Otherwise the trip itself went smoothly.
We needed somewhere to book airport transfers and a hotel for my mum's 80th in Scarborough, and I've used this site on and off for about six years now. Mostly it does the job well. The one thing that dragged was the refund on a cancelled transfer, which took a couple of weeks to come through.
I looked at a few options before booking a coach and hotel package and this one came out fairly well on price. The booking itself was straightforward. My only gripe is that when I had a question about the pickup point it took three days for someone to reply, which was annoying with a departure coming up.
Booked a transfer from Gatwick for me and my mates for a stag do and it was fine once it was sorted, but it took ages to get through the sign up because it kept asking me to confirm my email again. Once that was done the shuttle picked us up on time and the driver was chill about the bags. Price was a bit higher than I'd hoped but not terrible for a Friday.
I booked a coach and hotel package for a long weekend in York through the site. The booking itself was straightforward, though I did have to wait a while on the phone before anyone picked up when I had a question about the room. The coach was on time and the driver was helpful with our bags. The hotel was perfectly pleasant and the price was fair.
Share your own experience to help other customers. Your review is published under your name.
Bookaway is an online marketplace that sells bus, shuttle and transfer tickets for travel between cities, airports and tourist destinations across Europe and beyond. Travellers use the site to compare operators, choose departure times and book seats in advance, with tickets delivered electronically to their phone or email. The platform brings together a range of independent transport companies under a single booking process, which allows passengers to plan multi-stop journeys without dealing with each operator separately.
Its customers are mainly leisure and independent travellers, including backpackers, students and visitors who prefer ground transport to short-haul flights. Bookaway supports customers through its website and app, where they can manage bookings, check ticket details and contact support when plans change.
Holidays & trips | Cheap holidays | Special trips | City trips | Group holidays | Days & nights out | Services | Other services
