84%Would buy again
I just wanted the cheapest decent airport transfer for a Friday flight and this gave me a few options to compare. The price was the lowest I found and the booking took five minutes. Driver showed up on time and the car was clean, so no complaints for the money.
Read moreThe first thing I noticed was that the hotel listing had lots of photos but the actual room looked smaller than I expected from the pictures. I know the booking side well from using similar sites for work trips. The transfer was late on the way out and I had to message support twice before anyone answered.
Read moreBooked a transfer from Gatwick for me and my mates for a stag do and it was fine once it was sorted, but it took ages to get through the sign up because it kept asking me to confirm my email again. Once that was done the shuttle picked us up on time and the driver was chill about the bags. Price was a bit higher than I'd hoped but not terrible for a Friday.
Read moreThe first thing I noticed was that the hotel listing had lots of photos but the actual room looked smaller than I expected from the pictures. I know the booking side well from using similar sites for work trips. The transfer was late on the way out and I had to message support twice before anyone answered.
I've used this for trips for years and it's handy, but compared with booking the same hotel and transfer straight with the provider it came out a bit dearer this time. The transfer itself was fine and the driver was on time. Just wish the price difference had been clearer before I paid.
We booked a shared transfer for a family of four and were looking for the cheapest option that still had luggage space. The price was competitive but the pickup was almost forty minutes late and nobody told us. Getting the partial refund sorted after was a fiddly process, with three different forms to fill in.
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Bookaway is an online marketplace that sells bus, shuttle and transfer tickets for travel between cities, airports and tourist destinations across Europe and beyond. Travellers use the site to compare operators, choose departure times and book seats in advance, with tickets delivered electronically to their phone or email. The platform brings together a range of independent transport companies under a single booking process, which allows passengers to plan multi-stop journeys without dealing with each operator separately.
Its customers are mainly leisure and independent travellers, including backpackers, students and visitors who prefer ground transport to short-haul flights. Bookaway supports customers through its website and app, where they can manage bookings, check ticket details and contact support when plans change.
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