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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Needed a new supplier fast

We needed a new supplier quickly after our old one went under and I know the sector fairly well from my job. Signing up was quick and the tariff details were clear, nothing hidden in the small print. Everything has run without problems since.

James E.
1 person found this helpful

way cheaper than my old deal

Cheaper than my old deal by quite a bit, and I was surprised how easy the switch was. Signed up on my phone in about five minutes. Bills have been fine since, no real complaints.

Alfie D.
1 person found this helpful

Good value for the money

Honestly the best price we found when we compared, and the switch was painless. Signed up online in about ten minutes and the account showed up in the app the next day. Nothing to complain about so far, just keeping an eye on the bills.

Claire O.
1 person found this helpful

sorted and cheap

Signed up on the site last month and it was sorted in about ten minutes, which I was not expecting. Bills are lower than before and the app is easy enough to use. Yeah, all good.

Victoria B.
1 person found this helpful

cheaper than the big suppliers

Compared with the big suppliers they came out cheaper for us by a fair margin on the same usage. The sign up was simple enough and the first direct debit went out as promised. Not much to add, it does what I need it to do.

Liam B.
1 person found this helpful

first time with them

We needed to switch energy when our fixed deal ended and wanted something cheaper without the hassle of a call centre. This was my first time with them, and signing up through the website was quick and clear. The first bill came through on time and the figures match what I expected, so I am pretty pleased so far.

Mason G.
1 person found this helpful

app is pretty good

The app is the thing I actually use most. Signed up on my phone during lunch and it took like five minutes, you just snap the meter. Bills show up on time and I can see what I'm using which is nice. Haven't had to phone anyone yet.

Emily L.
1 person found this helpful

still with them after years

Honestly I have been with them for years now and the price has stayed sensible through several renewals. The online account is easy enough and the paperwork always turns up on time. I have never needed to ring them about anything serious, which suits me fine at my age.

Judith C.
1 person found this helpful

Way cheaper than my old deal

Compared with my old supplier this was a lot cheaper, I'd been stuck on a high rate for ages. Signed up on the app in about five minutes, first time with them and so far so good.

Lily W.
2 people found this helpful

the bills are clear

What I liked most is that the bills show the units and the cost in a way I can follow without help. The online sign up was a bit fiddly for me at first but my neighbour talked me through it. Everything has been correct since and I have had no trouble.

Christine G.
0 people found this helpful

understands the tariffs well

I know the tariff side well from working in the sector, and the fixed rate they offered was competitive for the length of the deal. Took about five minutes to sign up through the site and the paperwork came through straight away. Nothing unusual to flag, the usage data in the app is useful if you actually look at it.

Sam J.
5 people found this helpful

Still happy after years

Honestly this is the cheapest I have been on since we moved here, and I have been with them for years now without any fuss. Renewal reminders come through on time and the online account is easy to manage. Only thing I would mention is the statements could be a bit simpler to read, but the bills themselves are accurate every month.

Jennifer M.
0 people found this helpful

Tariff is decent

I work in the energy side so I looked hard at the tariff structure before signing. The standing charge is a bit higher than some, but the unit rate is sharp and the fixed term is clear with no odd exit fees buried in the small print. Renewal options came through early enough to compare properly. Solid choice if you know what you're looking at.

Daniel M.
1 person found this helpful

Quick sign up on the app

Signed up through the app on the bus, took about five minutes with the meter reading done in a photo. Price looks good against the others I checked. Will update if anything goes wrong.

Mohammed S.
0 people found this helpful

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About ionbox

Ionbox is an online retailer based in the United Kingdom that sells electric vehicle charging equipment, home energy products and related accessories for households and businesses. The range covers portable and wall-mounted chargers, cables and adapters, aimed at people who want to charge an electric car or manage their home energy use with greater control. Customers buy through the website, where orders are placed and tracked online, and the company offers support by email to help buyers choose compatible equipment.

The business focuses on practical energy hardware rather than installation services, so buyers who need a full installation are referred to qualified electricians for the fitting work. Product information on the site sets out technical specifications and compatibility so that customers can match equipment to their vehicle and electrical supply.

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Energy | Green energy | Electricity

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