100%Would buy again
I wanted a fixed rate for two years so I could stop worrying about the next price rise, and this was one of the few that offered it without a big upfront fee. The contract summary was clear and nothing has changed since I signed up. Good for planning the household budget.
Read moreHonestly, pretty good. I looked at four or five suppliers and this wasn't the cheapest on paper, but the fixed rate is clear and the bills have matched what I expected. Only niggle is the online chat takes a while to answer at weekends.
Read moreBeen a customer for years and the verdict is simple, I'm glad I stayed. Every renewal letter arrives in good time and they've never tried to pile on extras. The phone team are patient when I need help reading the bill, and my direct debit has never been wrong. A lot of companies could learn from how they treat older customers.
Read moreHonestly, pretty good. I looked at four or five suppliers and this wasn't the cheapest on paper, but the fixed rate is clear and the bills have matched what I expected. Only niggle is the online chat takes a while to answer at weekends.
Switched from my old one which took weeks to sort out, this was done in about a fortnight. The only thing is the first bill was estimated and I had to submit a reading to correct it, which was a bit of a faff. Otherwise fine.
We needed a cheaper fixed deal after our last one ended and the price jump was scary. Checked a couple of comparison sites and a few suppliers before picking this. The price was fair and it's been steady so far, though the sign-up form asked for the same documents twice which was annoying.
Lead with it being a small niggle: the usage graphs in the app took a few days to update after my first meter reading, so I couldn't see the daily breakdown I wanted. Price is fine and signing up was quick, and once the figures appeared they were accurate.
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Frontera is an energy company that supplies electricity and gas to households and businesses across the United Kingdom. The company sells its energy plans online and through its website, where customers manage their accounts, submit meter readings and review their tariffs. Its customers are mainly domestic households, with a smaller business offering for organisations that need a dedicated account.
Frontera positions itself as a supplier that focuses on straightforward billing and clear tariff terms rather than complex bundled products. Readers looking at its service can read customer reviews on this page to compare experiences with billing, switching and customer support.
