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88%Would buy again

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This score is based on 17 real reviews

Reviews (17)

Got my first contract

Got my first contract with them last month and the sign up on the app was dead simple, ID check done in a minute. The SIM came out the next day and the phone was working by the evening. Data is plenty for me and calls are clear, so no complaints from me.

Ethan A.
1 person found this helpful

Got a sim only deal

Got a sim only deal from them last week and honestly the app made it dead easy. Data's fast and I've not had any drops in town so far. Would get it again.

Phoebe B.
1 person found this helpful

The price break after month twelve

The price break after the first year is what I noticed most when I was weighing up the deals. Signing up took a while because I had to upload a document twice. Once that was sorted everything has been fine.

Nadia P.
1 person found this helpful

New sim from the app

Ordered a sim only plan through the app on the bus this morning. Took about two minutes to pick the data, pay and confirm. Sim arrived the next day in a plain envelope, popped it in and was online by lunch. Happy with it.

Emily T.
1 person found this helpful

Better than the one I left

Compared to my last provider this is a bit more money a month but the speeds at home are clearly better, so it balances out. Sign up was quick and the account details were easy to find on the site. Not much else to say really.

Mark T.
0 people found this helpful

Loyal for years and still happy

I've been with them since the landline days and they've kept my bill steady. The line has always been clear when I ring family. Easy to deal with when I need them.

Carol S.
1 person found this helpful

Needed a backup plan for travel

I needed a backup mobile plan because I was moving abroad for a few months and wanted to keep my UK number. This was my first time signing up with them and I was unsure whether it would be fiddly. It was not, the online form was clear and the eSIM was active within the hour. Roaming options were easy to add, and I've been using data without any issues.

Amy T.
2 people found this helpful

Poor service this month

Not happy at all, the signal dropped for days and I was stuck with no data for most of a week. Calling them took ages and nobody could tell me when it would be fixed. Really frustrating for someone who relies on the phone for work.

Oliver S.
0 people found this helpful

sorted and easy

Great deal, signed up on my phone during my lunch break and it was done before I'd finished my sandwich. The app kept the bill details in one place and the payment date is easy to change. Would sign up again.

Kelly R.
9 people found this helpful

The broadband speed is what i noticed

The download speed I get at home is the first thing I noticed, it's much more consistent than my last supplier. I've been on fibre for years so I knew what to look for. Setup took a fortnight though, the engineer slot kept moving.

Linda J.
2 people found this helpful

fine but not the cheapest

Honestly this is a decent network but it was not the cheapest option I looked at, and that's the bit I'd grumble about. I compared a few providers before settling and ended up paying a little more for similar data. The sign up went fine and the SIM turned up when it said it would. Customer service was OK when I needed it.

Anthony P.
3 people found this helpful

cheaper than the rest

This plan is cheaper than most of the others I looked at, which was the reason I went with it in the end. The sign up was a bit slow because the app kept asking me to confirm my address, but I got there. Data is generous for what I pay each month and the SIM arrived quickly.

Leanne J.
3 people found this helpful

Needed a cheaper mobile deal

I needed a cheaper mobile deal after my last bill went up, and I'm careful about value so I checked everything before signing. The plan works out a fair bit less each month than I was paying. The SIM arrived in two days and the setup was simple, though the data rollover rules took me a while to understand.

Scott W.
3 people found this helpful

Upgraded my phone on contract

Got a new phone on contract through them last week, took about five minutes on the app. Delivery was next day and the phone was set up with my old number. Really happy, no complaints.

Lily C.
3 people found this helpful

Better than my old provider

I compared them with my previous network and found the signal at home was noticeably stronger here, which was the main reason I switched. The sign up was straightforward over the phone and the new SIM arrived the following morning, with the account set up exactly as I had asked. My bill has stayed the same each month, which I was very grateful for after a few unpleasant surprises before. I would happily stay put.

Janet D.
1 person found this helpful

still better than the rest

Compared with the other networks in my area this one still gives the best signal at the house. I've been a customer for over twenty years now and it has always been reliable. The bill is clear and the staff on the phone are patient with me.

Robert P.
1 person found this helpful

Needed a plan for my fibre

I needed a new broadband deal when my old one ended and I know the options pretty well after working in telecoms. The sign up was quick and the install was booked for the following week. Speeds are about what the plan says, and the router was straightforward, though the first upload was slower than I'd hoped.

Amber P.
1 person found this helpful

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About Vodafone

Vodafone is a British telecoms company that sells mobile phone plans, broadband, home phone services and mobile devices to consumers and small businesses across the United Kingdom. Its range covers pay monthly contracts, SIM-only deals, fixed line broadband with a router, and the Vodafone Voice and TV services that bundle entertainment with connectivity. Customers buy through the Vodafone website, by phone, through the My Vodafone app or in its network of stores on the high street and in retail parks.

The company runs its own mobile network alongside its retail operation, and it is known for coverage across urban and rural areas and for its Vodafone Plus and loyalty benefits offered to existing customers. Vodafone also provides support through its online help pages, live chat and engineers who can visit homes to fix faults, and it has invested in 5G and fibre broadband rollout in the UK.

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