95%Would buy again
When I compared this with the other big networks, it turned out to be a sensible choice for the money, particularly as I don't need a lot of data. The signal at home is reliable and the paperwork came through clearly. I was pleased with how straightforward the whole arrangement was.
Read moreThe signal is good but the activation took forever, my new sim said no service for nearly two days and I had to ring them twice to get it sorted. Once it was working it's been fine, just a bit of a faff at the start tbh and I nearly gave up on it.
Read moreI got a new contract with a free phone added on, which I'd been eyeing up for ages before finally pulling the trigger. The phone was in a box the next morning with the sim already in it and a quick guide. Setting up the new handset took an hour because I had to move all my photos over, but it's been brilliant so far and the data is more than enough for my commute and everything else.
Read moreI've been with this network for many years now, and when I compared it to a rival that kept pushing me to upgrade, it was a much calmer experience. My bill has stayed roughly the same and the people in the shop have always been patient with me. The one niggle is that their online chat can take a while to answer, sometimes a good ten minutes, but I'd still stay.
The signal is great pretty much everywhere I go, from the tube to my mum's village, which is what I needed most from a new network. The app is where it falls down a bit, it logged me out twice this week and I had to reset my password. Still, the plan is good value and I'd stick with it.
Needed a new sim quick because my old contract ended mid month and i was stuck with no data. Signed up on the app in about ten minutes, sim arrived the next day and it all just worked. Only tiny gripe was the app asking me to confirm my address twice.
Bought a sim only plan after looking at three other providers, and this one came out cheapest for the data I need. The sim arrived quick and it activated without any fuss. Only slight annoyance was having to upload ID in the app.
Compared to my old network this is way cheaper for the same amount of data, which was the whole reason I switched. Sign up was quick and the plan is easy to change in the app. Only thing is the early upgrade fee put me off a bit.
Signed up for a sim only deal and it was live the same day, which I didn't expect. The only thing that annoyed me was the app asked me to verify my ID three times before it would let me see my usage. Would still go with them again though.
We needed a new plan for my wife's mobile when her old contract came to an end, and I wanted something reliable without any nonsense. The sign up was straightforward, though I did have to ring once to clarify the monthly cost. The staff were courteous and sorted it out.
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O2 is the consumer and business mobile, broadband and home phone brand of Virgin Media O2, the joint venture between Telefónica and Liberty Global that operates across the United Kingdom. The company sells mobile phone contracts and SIM-only plans, pay-monthly and pay-as-you-go handsets, fibre and broadband packages, and TV and streaming bundles alongside its core connectivity services. O2 also offers a range of add-ons such as data boosts, international roaming passes, and insurance for devices, and it runs a rewards scheme for existing customers.
Its customers span individuals, families, students and small businesses, with dedicated tariffs for each group and a separate business arm that supplies larger organisations. O2 sells through its website and app, through its network of high street shops, and by telephone, and it arranges delivery of SIM cards and handsets to the customer's address. The brand is known for its large mobile network footprint in the United Kingdom and for its O2 Priority perks, which give members access to offers and events.
