Monthly Internet

Booked the install on the app while waiting for the bus and it took about two minutes. The engineer turned up in the slot I picked and had the line working before lunch. Easy one to sort on the go, would do it again.

Signing up was easier than I expected, the form took about ten minutes and the broadband was switched over within the week. My first bill matched what the site quoted, which I wasn't sure would happen. Support over the phone was helpful when I had a question about the router settings. Happy so far.

Ordered the broadband on a Monday and it was live by Wednesday, which I didn't think would happen. The hub was in the box with everything I needed. Cheap too, I'm paying less than I was with my old lot.

Compared with my last provider this is a big step up, the connection drops much less often and the speed is what the account says it should be. Had a small hiccup when I first set it up and the chat support took a while to answer, which is why it's not a five. Otherwise the bill is simple and the price is fair for what I'm getting.

Ordered a replacement router through the site and it turned up a day later than the tracking said. Packaging was fine and it set up without any bother. Only a small thing but I'd have liked the delivery to be spot on.

They're the cheapest I could find for a decent line once I'd compared the usual suspects. The monthly cost is lower and there are no nasty surprises on the bill. Signing up took about ten minutes and the engineer visit was not needed, which saved me a morning.

Upgraded to a faster package last spring, which I'd been putting off for ages because I thought it would be a faff. It really wasn't, they sent a text with a date and the change happened overnight with no need to restart anything. I've been with them since the early days and this was the smoothest switch I've done with any provider.

Looked at four providers before choosing these, and they came in noticeably cheaper than the big names for a similar speed. Not as fancy with the app as one of the others, but it does the job. The line has been stable through a busy winter and the router has stayed up without rebooting.

Bought the mesh router add on to cover the back bedroom and the garden office, which the old box never reached. It cost a bit under what the big names wanted for the same kit, and the set up took me about twenty minutes with the app. Signal is strong all the way to the bottom of the garden now.

We needed to keep a landline for my husband's medical alarm and some broadband for the grandchildren's schoolwork. Been a customer for years and the bundle has never let us down. Bills are clear and easy to read and the one time I had a query they sorted it out on the phone the same morning.

Booked a new line on the app during my lunch break and it was live the following week. The app walked me through the whole thing and I didn't have to speak to anyone. Connection's been fine so far.

Compared to the provider I had before, I find this one much more straightforward to deal with. My previous company kept sending letters about price rises that I couldn't follow. The bills here arrive on time and I've never been charged for something I didn't ask for, which I do appreciate.

Been with them a good while and the line is fine during the day, but it slows down quite a bit after about seven in the evening. I rang and they ran a line test which came back fine, so I'm not sure what to make of it. The price is fair and the bill is simple.

We needed a proper broadband line because the old one kept dropping every afternoon when we were both on calls. Looked at three or four providers first and this one came out cheapest for what we needed. The speed has been steady since day one and I haven't had to ring anyone yet.

We needed fibre for the new office and wanted something we could cancel without a long tie in. Checked three other companies before going with this one. The install was done in a week and the line has been solid since.

Moved into a flat that had no internet and needed something quick. Signed up on my phone while waiting for the removal van and the line was booked in for the week after. Works fine for streaming and gaming, which is all I wanted.

This is the cheapest decent deal going for broadband at the moment. Monthly price is low and the bill never changes unless I've added something. Set up was simple and I'd go with them again.

Compared with my previous provider the speeds in the evenings are noticeably lower, and it's been like this for about three months now. I've rung twice and was told it was a known issue in my area. The price is fine and the router works, but I'd expected a bit more for the money.

Honestly, it's a solid service and the line has been reliable. The higher speed package is a little more than some others charge for the same thing. You get what you pay for though and I've had no real problems.