85%Would buy again
Needed a new sim quick for my new job so I needed the data sorted fast. Signed up on the app and sim came next day. Everything works great and the price is fine. Would do it again.
Read moreCompared with the supermarket network deal I had been looking at, this came in a little dearer each month once the extras were added. The plan itself does what it says and the calls are clear. I did have to wait a few days for someone to answer my query about the bill, but it was sorted in the end. Fair enough for what you get.
Read moreHonestly it's a decent sim only deal and I'd say it's worth a look if you're new to this. I signed up on the site, paid, and then the activation text said I needed to do a verification step that wasn't very clear. It took about three days and two emails before my number actually worked, which was annoying when I needed it for uni. Once it was sorted the data is good and the price is fair.
Read moreNeeded a new sim quick for my new job so I needed the data sorted fast. Signed up on the app and sim came next day. Everything works great and the price is fine. Would do it again.
Mobiles is the best of the sim only providers I have used. Switching over took one phone call and the number moved across the same afternoon with no gap in service. The bill is clear each month and I have had no problems with the network.
I am very pleased with the service I received from Mobiles. The staff were patient when I asked a great many questions about my existing plan and talked me through the options without any pressure at all. My new handset arrived within three working days and the set up was straightforward. I would happily sign up with them again.
Compared with my previous network this is much better, with a proper signal in areas where I used to drop calls every day. This was my first time with Mobiles so I was unsure at the start, but the contract was clear and the price has stayed the same. My new handset came in a neat box and was set up for me over the phone. Very happy with the switch.
Compared with the big networks I looked at, this works out much cheaper for the same data. As a first time customer I was nervous about switching, but the transfer was simple and the sim arrived promptly. Calls and texts have been clear so far.
Got a 12 month plan for my husband and me and the monthly cost is lower than what we were paying before. The data is plenty for both of us, we mostly use it on the train and for maps. Signed up on the app in about ten minutes and the SIM was in the post the next day.
I needed a reliable plan for the house phone and my mobile after the old provider kept putting the price up. Speaking to someone on the phone to switch was courteous and they explained the terms plainly. Everything has worked without any interruption since I started. I am pleased with the arrangement.
Been with them for years now and never had a problem. The bill comes on time, the calls are clear, and when I rang once they sorted it straight away.
Got a sim only plan through the app while waiting for the kettle to boil. Took about five minutes to sign up and the new sim turned up next morning. Data is fine, signal's been fine in town and at home. No complaints, did exactly what I needed.
My sim only plan costs less each month than the big network I was with, and I get more data than I use. Switching over was simple, I had to pop my old number in and wait about an hour. The sim card arrived on the Thursday and the phone picked up the signal straight away. Customer support answered my one question quickly when I rang.
Share your own experience to help other customers. Your review is published under your name.
Mobiles is a UK telecom retailer that sells mobile phones, SIM-only deals and contract plans from a range of networks. The company operates primarily online through its website, where customers compare handsets and tariffs before ordering. It also offers phone accessories and trade-in options for customers looking to upgrade their existing devices.
Its customers are mainly individuals and households in the United Kingdom who want to buy or change a mobile phone contract. Mobiles is known for presenting its plans and handset prices in a straightforward way so that customers can compare options directly.
