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85%Would buy again

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This score is based on 20 real reviews

Reviews (20)

better than my old one tbh

Way better than my old network, got two more gigs for the same money. Signal in the flat is better too. Only thing is the app is a bit slow to load when you first open it, but other than that it's sound.

Georgia M.
0 people found this helpful

Sim turned up a day late

Ordered the sim only plan on the app and the sim said it would arrive by Tuesday but it came Wednesday. Not a big deal but the tracking was a bit vague. Once it was in and activated everything worked straight away. Data is quick enough for streaming in the evenings.

Connor R.
1 person found this helpful

Needed a plan for my new phone

I needed a plan to go with my new phone and this was the one I kept coming back to. Compared a few options first and this one had the best balance of price and data for me. The sign up took a few minutes and the sim turned up quickly. A minor thing is the app shows the data left a bit vaguely, but the plan has been solid so far.

Joe W.
1 person found this helpful

Sim swap took longer than the plan itself

The sim only plan itself was simple enough to set up but the number port took nearly a week longer than the app said it would. I had been on sim only deals for years so I knew what to expect from the process, and the customer chat was helpful once I got through to someone. The monthly bill matches what I signed up for, though the data rollover rules are a bit buried in the small print.

Craig H.
2 people found this helpful

Sim came in the post next day

Ordered on my phone during my lunch break and the sim was through the door the following day, which was quicker than I expected. Coverage at work is fine but the app keeps asking me to rate it every time I open it, bit annoying. Otherwise no complaints, data is good and I can top up without hassle.

Thomas R.
2 people found this helpful

The sim only plan with the big data

I went with the sim only plan with the biggest data allowance after comparing three other providers. The price was a bit better than the rest and I have not had any drop outs since switching. Sim arrived the next working day and activating it was easy. A tiny niggle is the app sometimes asks me to log in again.

Jennifer T.
7 people found this helpful

Needed a cheap plan for my son

I needed a basic plan for my son who is starting sixth form and keeps going over his old limit. Found one that suited and got it set up on his phone with me over the weekend. Works well so far, he has not run out of data yet which is a relief. Delivery of the sim took two days.

Lauren C.
3 people found this helpful

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About Mobiles

Mobiles is a UK telecom retailer that sells mobile phones, SIM-only deals and contract plans from a range of networks. The company operates primarily online through its website, where customers compare handsets and tariffs before ordering. It also offers phone accessories and trade-in options for customers looking to upgrade their existing devices.

Its customers are mainly individuals and households in the United Kingdom who want to buy or change a mobile phone contract. Mobiles is known for presenting its plans and handset prices in a straightforward way so that customers can compare options directly.

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Telecom | Online shopping | Electronics

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