92%Would buy again
Ordered the full fibre package after my old ADSL kept dropping every evening. The engineer turned up in the window they gave and had the router sorted within the hour. Speeds are what they said on the sign up page, though the router's wifi is a bit weak upstairs so I've added a mesh extender.
Read moreBought the broadband plan from the site and it was up and running same week. Tried to cancel the add-on I didn't need and the online form kept throwing an error. Had to ring up and wait about forty minutes to get it sorted.
Read moreWas expecting to wait weeks for an engineer but the install was booked within a couple of days and the chap who came was really tidy about it, left the flat cleaner than he found it. Sign up on the site was easy enough, just a bit of back and forth over my address because it didn't pick up the new build flat straight away. Speeds have been solid since, no drops in the evenings which was my main…
Read moreWe needed a basic connection for the kids doing homework and I didn't want to pay for anything fancy. The signup form asked for a lot of details and I had to chase them once when the order sat for a few days without moving. Once it was live it has been fine, nothing wrong with it for the money.
I needed a new contract when my old one ended and the price they quoted on the phone was lower than the one that showed on the site. The lady sorted it out in the end but it took two calls and most of an afternoon. Connection is reliable, and the bill has been correct every month since.
Honestly the only reason for the lower score is the wait. Took nearly two weeks to get the line switched over and nobody would tell me the date until I rang them twice. Once it was live it works fine for gaming and streaming.
Moved into a shared flat and nobody had internet sorted so I went with these. Ordered it on my phone late one night and it was active by the weekend which was sick. Speed is fine for streaming and gaming, the app is a bit clunky but whatever, does the job.
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1pBroadband is a UK broadband and telecoms provider selling home internet, phone and TV packages to households and small businesses. The company sells its services online and operates through a retail and customer service model that lets customers compare plans and manage their accounts from a single website. Its range centres on fibre and broadband bundles designed for everyday home use, with the aim of keeping the sign-up process simple for people switching providers.
Its customers are mainly households looking for a straightforward contract without a complicated setup. Reviews of the brand are a useful place to see how its service performs in practice, from installation to ongoing support.
