Wiautomation

I needed help sorting out my home broadband after moving house, and I had no idea who to go with. A colleague pointed me their way. Signing up was simple, I had a clear quote and knew exactly when the engineer would come. The engineer was friendly and got everything working before he left. I'm glad I went with them for the first time.

I booked the repair for my laptop through the website, which was simple and I had a reference number straight away. The collection was arranged for the next morning and the courier was polite and on time. The laptop came back working properly within the week. I was very grateful.

The rebooking button on the app is the first thing I noticed and it saved me ringing up when my shift changed. Sometimes it glitched and I had to refresh, which is a small annoyance. Apart from that it's been fine for the last few months.

Honestly they're really good, I used them to sort my phone bill and it took like two minutes on the app. Got a text straight after saying it was done, no calls or anything. Didn't have to wait on hold which is a massive win for me. Would use again.

Sorted in a few minutes on my phone between meetings. Got the quote, booked the slot, and the reminder came through the day before. Engineer turned up on time and got on with it.

They sorted my booking in about ten minutes and the confirmation came straight away. The person I spoke to knew exactly what they were on about. Would use again, no faff.

I needed to make a claim after a water leak in the kitchen, which was a real headache at the time. I've been with them a long while so I expected things to go smoothly, and mostly they did. The claim itself took nearly three weeks to get through, mainly because they kept asking for the same photos again. It was sorted in the end but I'd have liked a bit more updating along the way.

I needed the cover fast because my previous policy was ending and I had a trip booked for the following week. I'd been doing this kind of admin for years so I knew what to look for in the terms. The quote was clear, the excess was stated up front, and there was no small print trying to catch me out. They sent the documents within the hour and I could see exactly what was covered before paying anything.

I needed it because I was moving flat and the old provider wanted a month's notice I didn't have. These lot took my details and got everything set up within a week, which saved my skin. The only bit I'd change is the confirmation emails, they came through in dribs and drabs and I wasn't sure what was happening for a day or so. Otherwise it went fine and I'd have them again.

Compared with the big names I'd been looking at, this worked out a fair bit cheaper for the same level of cover and service. I got the quote the same morning and the paperwork was sent through without fuss. The engineer who came out was sensible and didn't try to sell me extras I didn't need. For a small business budget it made sense and I'd happily go with them again when the renewal comes up.

I went for the monthly plan with the basic data package, which covers what we need for the team. The setup was straightforward and I knew what the terms were before signing up. One small niggle is the support queue, a question I sent on Monday only got answered on Thursday. Otherwise it does the job.

Been using them for about nine years now and they've never let me down. The booking system is simple and the reminders are sent in good time. Last year they handled a fault at short notice and had someone out the same day. Really solid, reliable and fair, would use them again.

The first thing I noticed was the text confirming my slot came through before I'd even put the phone down, which was good. Then the actual visit was a day later than they said and nobody rang to tell me, so I had to chase it through the app. Not a disaster, just irritating when you're trying to plan your week around it. Would probably use them again though.

Compared to my bank's own loan process this was miles quicker, I had a decision the same afternoon. The money landed in my account the next working day. Repayments come out on the date they said they would. The only snag was the initial checks asked me for the same bank statement twice, which was a bit of a pain on my phone. Would consider them again.

Honestly this is way better than the last company I used for the same thing, they actually turn up when they say. Booking was dead easy on the app. Only thing is they're a bit pricier than the others I looked at but it's worth it.

I booked the full repair service for my laptop after a friend recommended the team, and the process was clear from start to finish. They explained what was wrong with the board before doing anything and gave me a proper quote. The turnaround was quick and the machine works properly again. Good value for what I needed.

I took out the home emergency cover in the spring, mainly for the boiler, and the sign-up was straightforward enough. The advisor on the phone was patient and explained each part without rushing me. When I did need them later in the year the engineer arrived within the window and sorted the problem. I'm very pleased with how it went.

Compared to the other firms I got quotes from, these were cheaper for what I needed. Booking took a couple of minutes and the engineer was on time. The paperwork came a bit later than promised, though, which was a minor irritation. Would go with them again for the price.