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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

First time using them

I needed help sorting out my home broadband after moving house, and I had no idea who to go with. A colleague pointed me their way. Signing up was simple, I had a clear quote and knew exactly when the engineer would come. The engineer was friendly and got everything working before he left. I'm glad I went with them for the first time.

Claire M.
1 person found this helpful

Booked the laptop repair

I booked the repair for my laptop through the website, which was simple and I had a reference number straight away. The collection was arranged for the next morning and the courier was polite and on time. The laptop came back working properly within the week. I was very grateful.

Tracey L.
1 person found this helpful

really good

Honestly they're really good, I used them to sort my phone bill and it took like two minutes on the app. Got a text straight after saying it was done, no calls or anything. Didn't have to wait on hold which is a massive win for me. Would use again.

Emma S.
2 people found this helpful

quick and easy

Sorted in a few minutes on my phone between meetings. Got the quote, booked the slot, and the reminder came through the day before. Engineer turned up on time and got on with it.

Lewis M.
1 person found this helpful

Sorted and done

They sorted my booking in about ten minutes and the confirmation came straight away. The person I spoke to knew exactly what they were on about. Would use again, no faff.

Ruby R.
1 person found this helpful

Needed a proper cover fast

I needed the cover fast because my previous policy was ending and I had a trip booked for the following week. I'd been doing this kind of admin for years so I knew what to look for in the terms. The quote was clear, the excess was stated up front, and there was no small print trying to catch me out. They sent the documents within the hour and I could see exactly what was covered before paying anything.

Emily L.
1 person found this helpful

Better value than the big names

Compared with the big names I'd been looking at, this worked out a fair bit cheaper for the same level of cover and service. I got the quote the same morning and the paperwork was sent through without fuss. The engineer who came out was sensible and didn't try to sell me extras I didn't need. For a small business budget it made sense and I'd happily go with them again when the renewal comes up.

Martin F.
6 people found this helpful

Still the best around

Been using them for about nine years now and they've never let me down. The booking system is simple and the reminders are sent in good time. Last year they handled a fault at short notice and had someone out the same day. Really solid, reliable and fair, would use them again.

Emeka T.
2 people found this helpful

booked the full repair

I booked the full repair service for my laptop after a friend recommended the team, and the process was clear from start to finish. They explained what was wrong with the board before doing anything and gave me a proper quote. The turnaround was quick and the machine works properly again. Good value for what I needed.

Aisha J.
1 person found this helpful

Took out the home emergency cover

I took out the home emergency cover in the spring, mainly for the boiler, and the sign-up was straightforward enough. The advisor on the phone was patient and explained each part without rushing me. When I did need them later in the year the engineer arrived within the window and sorted the problem. I'm very pleased with how it went.

Julie L.
2 people found this helpful

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About Wiautomation

com presents its services to customers across the United Kingdom. The company operates online, with customers arranging its services through the website rather than in a physical shop. Its work centres on automation, and customers come to it looking for practical help in setting up and running automated processes.

Wiautomation is best approached through its own website, where the services offered and the way they are delivered are set out in full. Readers who have used the company are encouraged to share their experience so that others can judge the service for themselves.

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Services | Software

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