WarmZilla

Bought the basic boiler cover through the site, signing up took about ten minutes and I got the confirmation straight away. The engineer came out for a service the following month and was in and out in under an hour. Nothing to complain about.

I signed up for the smart thermostat add on with my boiler cover last spring. The engineer fitted it in about an hour and set up the app on my phone while he was here. The app works well for scheduling the heating when I'm at work, and it's been reliable through the cold snaps. Support questions get answered quickly through the chat.

Been with them for years now and I'd say they're dependable. The engineers know what they're doing and the renewals come through without any bother. Keep the same cover every year and never had a problem with a claim.

We moved into a house with an ageing boiler and I wanted cover in place before the cold weather came in. The plan covers the parts I was worried about, and the engineer who did the pre-winter check was thorough and explained everything. Booking was straightforward.

I looked at a couple of other cover providers before choosing this one. Their plan was dearer and the excess was higher, so this came out ahead. I was rather pleased with the way the engineer took the time to explain things to me. Everything has gone very smoothly so far.

The loan application was the first thing I noticed, it took maybe fifteen minutes on my phone and asked only what I needed to know. Approval came through the same afternoon and the money landed in my account the next working day. I've not had to repay anything yet so can't speak to that side. Customer support had an answer for my question within the hour when I messaged them.

Honestly really good for the price. Booked a callout from the site on my lunch break, a guy turned up the next morning and sorted my boiler in about forty minutes. No drama, no faff. Would use again tbh.

Compared with three other cover providers I looked at, this one gave the clearest breakdown of what was included. The others hid the call out fees in the small print. Booking was simple and the engineer was on time.

Compared with the cover my energy supplier offered, this is a far better deal for the money. The plan covers the boiler, the controls and the radiators, which the supplier one didn't. Booking a visit is quick and the engineer was spot on.

Typing this on my phone at lunch. The detail that stood out was the live tracking on the app so I could see where the engineer was. Booked the callout in the car park and he came to the house in the afternoon. Fixed the radiator valve and left a note with what he'd done, which I appreciated since I wasn't there. Price was the same as the quote and that's a relief.

Needed cover quick because our boiler was making a horrible noise and the weather was turning cold. Booked on the site at night and had confirmation in minutes. Engineer came out and sorted it, really pleased.