Tvatech

Booked a same day callout through the site for a dodgy extractor fan in the kitchen and they got someone round within the afternoon. Only niggle is the confirmation text came a bit late so I had to ring to check the slot. Otherwise pretty painless, the tech was tidy and cleared up after himself.

Got through on the phone line first try which was a nice change. Booked the mot for my Corsa and they had it back to me same day. Slight niggle is the waiting music, but it's whatever.

Compared with the big names I've used before, this is cheaper and the booking is far less fiddly. The engineer knew his stuff and explained what he was doing, which I appreciated. I've been using them since and nothing has gone wrong yet.

Honestly the thing that got me was how quick the whole sign up was, I did it on the bus and had an answer before my stop. Money landed the next morning which was mad. Only thing is the verification bit asked me for a photo of my ID twice lol but otherwise sorted. Would do it again if I needed a short loan.

Way better than the other site I was using for this, which kept logging me out mid booking. This one just works, the form is quick and the times show up properly. The only thing is it doesn't let you change the date after confirming so I had to ring up. Still sorted though.

The claim took way longer than I expected to get sorted, about three weeks from the first call to the money landing. They kept asking for the same photos twice which was annoying when I was at work. Once it was approved the payment came through fine though. Would have liked a clearer update on where it had got to.

Been using them for well over ten years now and they've never let me down. Had the same bloke come out for the boiler servicing for years, he knows the house. The paperwork always arrives when it should and the price has stayed sensible. Happy to keep going with them.

Needed a quick fix for a leaking pipe on a Sunday and found these on my phone. Booked from the bus stop, got a text back in minutes and someone was round by teatime. Did the job and tidied up, brilliant.

Compared with the firm we used before, this is a bit slower to get going, but the service has been steady for years now. Our last renewal took about a week longer than the one before, which was a real nuisance when we were on a deadline. Otherwise I've no real complaints and we've stayed put.

Been a customer with them for well over a decade and the verdict is simple, they're reliable and straightforward. Over the years I've had several renewals, a couple of changes to my cover and one claim, and each time the staff were helpful and the paperwork turned up when promised. Nothing dramatic has ever gone wrong, and I'd be happy to keep going with them for as long as I'm able to manage my own affairs.

Took out the extended cover on my van last year and I know these policies inside out after years in fleet work. Their cover is decent and the terms are clearer than most, with no weird exclusions buried in the small print. The claim process was quick when I needed it, so no complaints from me at all.

I would use them again without a second thought. The booking took a few minutes and the person who came out was polite and clearly knew what they were doing. Pricing was fair for what we got, and the paperwork arrived promptly afterwards.

I needed a short term loan to cover a car repair and this was my first time using them. The application took about twenty minutes but then the approval dragged on for three days with no updates. Money landed eventually, but the wait was stressful and I'm not sure I'd rush back.

Compared with going through my bank, this was quicker to set up and the terms were laid out plainly. The payments go out on the dates they say, which is what matters to me. Paperwork was a bit heavy going, so I've knocked a point off, otherwise it's been dependable.

The courier updates by text were the detail I noticed most, and they came through as promised. The service itself was courteous and the driver was patient with my questions. A minor point is that the window given was wider than I'd have liked.

Would book again, the whole thing took about five minutes on the app. Sorted a removal of an old fridge for a Saturday morning slot and they turned up exactly when they said. Nothing to complain about really.

We needed a cheaper way to sort our home broadband after the contract ended and this fitted the bill. Setup was simple, the engineer came when they said, and our monthly cost dropped a fair bit. For the money it's hard to fault.

We needed someone urgently after our boiler packed up on a cold weekend. The booking was straightforward and the engineer rang ahead as promised. The only small drawback was that the quote came in a little higher than I'd hoped, though the work itself was done properly and I'd happily have them back.

The live tracking on the app is the bit I love most, you can see exactly where your driver is and how long you've got. Got my car sorted last month and the whole thing was done in under two hours. Honestly the best bit of the whole thing for me, and I'd use them again no question.