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Silvercloudbeauty

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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Decent but slow to confirm

Needed a beard trim before a family do so I booked on the app on my lunch break. The confirmation took a while to come through, so I wasn't sure it had gone through until I called. The trim itself was spot on and the barber did a good job with the edges.

Carl P.
1 person found this helpful

lash lift done properly

The lash lift itself was done properly, with the solution timed right and the curl set even on both eyes, which is what I always check for. Booking was smooth and I got the slot I wanted. The one niggle is the tint came out a shade darker than I asked for, though the tech fixed it straight away without charging extra. Pricing is a bit above the places near me but the work is good.

Lisa S.
1 person found this helpful

Worth every penny spent

I wanted a proper facial that actually did something for my skin without costing a fortune, and this is the place I've ended up at. The price is fair for a treatment of this length and the products they use feel high quality. My skin looks brighter after each visit and the therapist always adjusts the routine when something changes. I also liked that the booking reminders come with the option to move the slot easily.

Samantha M.
1 person found this helpful

Better than my old place

I moved across town a couple of years ago and was dreading finding a new place for my nails. Compared with the shop I used before, this one is much more relaxed and the appointments run to time. The only downside is that they were fully booked for a while and I had to wait nearly three weeks for my first slot. Once I got in, I've been a regular since.

Donna B.
2 people found this helpful

Hit the mark every time

Given how many times I've booked here over the past few years, it's clearly the place for me. The staff are friendly, the appointments are on time, and the prices haven't crept up much. The booking process on the website is straightforward and the reminders arrive when they should.

Kevin J.
0 people found this helpful

Picked them after comparing

I needed a waxing appointment before a holiday and wanted somewhere quick with a decent price. I looked at three other places nearby and their prices were the lowest for the full treatment. The therapist was gentle and efficient and I was in and out within the hour. Happy with it.

Nadia E.
6 people found this helpful

Booked but got messed around

Needed a haircut sorted for a wedding so booked the first slot I could get. Had to rebook twice because the system double booked my appointment. The cut itself was fine but I was not happy with the wait for someone to sort it out.

Jonathan W.
2 people found this helpful

same team for years now

I've been coming here since they opened and the lady who does my facial still remembers how I like my skin treated. The booking page has got a bit fancier over time but it still works fine on my laptop. What I value most is that they never rush you out the door when you've had a long appointment. My price hasn't gone up as much as I expected either. Lovely as always.

Valerie D.
3 people found this helpful

Still the best place I go

Honestly, I would not go anywhere else for my brows. I've been coming here since they first opened and the consistency is what keeps me coming back. My therapist knows exactly what shape suits my face and I never have to explain myself twice. Booking is simple and they never seem to run late.

Joanne G.
2 people found this helpful

The reminders are brilliant

The first thing I noticed was how the reminder texts arrive a day before and then again the morning of, which has saved me from missing appointments more than once. I've been booking with them for about six years now and the staff always remember my preferences. Booking is quick on the app and I rarely need to think about it again.

Pauline C.
1 person found this helpful

The lash lift and tint

I opted for a lash lift and tint because my lashes are pale and I wanted something low maintenance. The therapist was patient and the result looks natural and lasts about six weeks. The booking was simple and the room was calm and clean, and I'd happily go back for the same treatment.

Christine R.
1 person found this helpful

My hair trim visit

I booked a trim with the stylist I'd been asked for by my wife, which is how I came to try the place. The cut was precise and the stylist explained the options politely before starting. Very satisfied with the result and the courteous staff.

Ian T.
0 people found this helpful

Brow tint on my lunch

Booked a brow tint on the app during my lunch break and got a text straight away. Got there, sorted in like 20 mins, brows look sick. Will be back.

Grace S.
2 people found this helpful

first visit, really pleased

I'd never been to a place like this before, so I was a bit nervous about booking. The whole process from picking a time to paying was simple, and the therapist talked me through each step. The result was better than I expected for the price, and I've already booked my next visit.

Catherine R.
2 people found this helpful

My go-to lash fill

I've been having the lash lift and tint every four weeks for ages now. The lashes look natural and last nicely between visits. The only thing that's ever been a bit fiddly is the online calendar which sometimes shows slots as free when they've gone.

Shabana D.
2 people found this helpful

very good for my needs

I needed a reliable way to book my hair and beauty appointments after my daughter moved abroad and I could no longer rely on her to sort things out for me. The booking system was clear and easy to follow, and I was able to arrange everything myself without any bother. I am most grateful for the reminders they send, which have kept me on time.

Karen B.
0 people found this helpful

Compared to the other clinic

Having gone to a clinic in town for years, I found the difference here quite striking. The treatments are not as rushed and the therapist answers every question I put to her. I did feel the price was a little more than the clinic I left, so I can't say it's cheap, but the results are clearly better and the appointments run on time.

Helen F.
1 person found this helpful

Far better value than the salon

I used to pay a lot more at the high street salon for the same kind of treatment, so switching to these guys was an easy decision. Prices are noticeably lower for an equally good result, and I haven't had to pay extra for add-ons. The appointment was on time and the therapist explained everything before starting. I'd happily book again.

Rachel M.
4 people found this helpful

Better booking than the barbers

Compared with the barber I used before, booking here is much easier, since I can pick the time on my phone and get a text straight away. The cut was tidy and the barber asked what I wanted rather than just doing his own thing. Prices are about the same as elsewhere so no complaints.

Jordan T.
1 person found this helpful

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About Silvercloudbeauty

com. The company offers beauty treatments and related services for customers who book with it directly through its website. Its work centres on personal care and beauty appointments rather than the sale of retail products.

Customers use the site to find out what services are available and to arrange appointments. The company presents its offering through a straightforward website without a large retail footprint.

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