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80%Would buy again

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This score is based on 20 real reviews

Reviews (20)

A little slow in the middle

I'm afraid the application itself was perfectly straightforward and the people I spoke to were courteous. The approval did take longer than they had suggested, nearly two days, and I had to ring them to ask where things had got to. Once the money arrived, though, everything else was in order.

Tracey H.
1 person found this helpful

needed a quick top up

I needed a quick top up to cover a gap between contracts, and I know this end of the market pretty well from doing this sort of thing before. The rate was in line with what I'd expect for a short term. The payout landed fast and the repayment dates were easy to set.

James B.
0 people found this helpful

First one, went fine

I took out a small loan to cover a train season ticket, this was my first time with them. The form asked a few questions about my job which took a bit of looking up but it was all sorted quickly. Only thing that caught me out was the first repayment date came sooner than I expected, but I got a reminder email, so fine.

Thomas E.
2 people found this helpful

Quicker than the high street

Compared to going into my old high street branch this was miles quicker, I did the whole thing on my phone between meetings. Sent the form from the train and had a decision before I got off. Money came through the next morning, no calls, no waiting around.

Thomas O.
0 people found this helpful

App was easy

ok so I signed up on the app on my lunch break and it took like five mins. they asked for my bank details and that was it, money was in my account by the evening. really easy, would use again if I needed to.

Emily F.
3 people found this helpful

Better than the bank

I looked at my bank, a comparison site and this one before picking. The bank wanted to see paperwork I didn't have on me, which put me off. This was quicker to apply for and the money turned up without any fuss.

Danielle C.
2 people found this helpful

needed to pay a bill

I needed to pay a bill that was due before payday, and I'd compared a few lenders over the weekend. This one had the clearest terms once I got into the details. The one thing that annoyed me was a small fee on the statement I hadn't spotted at first, though it was explained when I asked about it.

Kasia B.
1 person found this helpful

Quick and no fuss

The application took about ten minutes online and the decision came through before I'd finished my tea. I'd looked at two other lenders first and this one was the only one that didn't ask for three months of payslips. The money landed in my account the next working day, which was exactly what I needed.

Craig B.
5 people found this helpful

Very pleased with the service

I have to say the whole arrangement was handled with great courtesy from start to finish. When I rang with a question about my first repayment, the young lady who answered was patient and clear and made sure I understood. The money arrived in my account exactly as promised, and I am grateful for the help. I would be happy to use them again should the need arise, and I have already mentioned them to my sister.

Lesley H.
2 people found this helpful

First loan for a car repair

I borrowed for a car repair that I couldn't really put off, so this was my first time using them. The application was all on my phone and took maybe ten minutes. The money came through quicker than I expected and I've got the repayment schedule saved in the app.

Leo G.
1 person found this helpful

Needed it for a deposit

I needed a bit of cash to cover a deposit on a flat before the agent would hold it for me. Had to wait a day longer than they said for the approval email to show up. Otherwise it was fine and the money arrived in time.

Emma W.
1 person found this helpful

Still the one we use

We have been using them for going on six years now and they have never let us down. Repayments come out on the day they should and the statements are clear. Nothing has changed much, which is exactly why we stay.

Elaine E.
2 people found this helpful

Needed it for the van

I needed the money to get the van through its MOT and sorted, and the mechanic wanted paying straight away. The price was on the dear side compared with a credit union I'd looked at. The service was fine and the money came through, but I'd have shopped around more if I'd had the time.

Graham A.
3 people found this helpful

does the job

Good enough for what I needed, the form took about five minutes on my phone. Would have liked a clearer breakdown of the total before I confirmed, I had to dig for the figures. Money came through quick though.

Kyle S.
1 person found this helpful

Dearer than the credit union

Compared to the credit union I usually check, this one works out a fair bit dearer over the term. The form itself was quick and easy enough. I went with them because I needed it that week, but I'd look harder next time.

Adam S.
5 people found this helpful

cheap enough but slow

The money itself was cheap enough for what I needed. It took longer than I'd have liked to get the funds, nearly two working days after approval. Not the end of the world but I'd check the timings before relying on it.

Paul M.
2 people found this helpful

been with them for years

Been with them for years now and I keep coming back because nothing has gone wrong. Top ups go through when I ask and the balance is always where I expect it. Not much more to say, it just works.

Jonathan K.
0 people found this helpful

Knew what I was getting

I've used short term credit before so I knew what to expect on the repayment schedule. The rate is in line with the rest of the market for this type of loan. The drawdown was quick and the statements have been clear every month.

Nicola Y.
0 people found this helpful

Quicker than my old bank app

Honestly took about four minutes start to finish which is way quicker than doing it through my old bank app, where I had to phone someone. Got the money into my account the same afternoon, all very simple, just rushing between jobs so forgive the typos.

Jordan T.
2 people found this helpful

helpful when the boiler went

We needed the money to replace our boiler at short notice, and I was pleased they didn't make a fuss about the paperwork. I did have to send over my bank statements twice, which was a bit tedious. Once that was sorted, the funds went straight to the installer as I'd hoped.

Gordon J.
2 people found this helpful

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