95%Would buy again
Booked a airport transfer to Heathrow for a 6am flight and I was a bit nervous as I'd never used a service like this before. The booking took about two minutes on the site and the confirmation came straight through. The driver was waiting in the arrivals hall with a sign with my name on it, which I didn't expect, and he got me there with plenty of time to check in. Would use them again, no…
Read moreThis was my first time using them so I wasn't sure what to expect. The booking took a bit longer than I'd have liked because I had to fill in a few details twice. Once I was booked, the car turned up on time and the driver got me to the airport without any problems. Fine for a one-off.
Read moreCompared with the rail replacement bus, this was a much more comfortable way to get to the hospital. The booking was quick to make on the site and I got a confirmation by email straight away. The car was a bit smaller than I'd hoped for my mobility aid, though the driver managed it. Price was a little above the bus but worth it for the door to door service.
Read moreCompared with the rail replacement bus, this was a much more comfortable way to get to the hospital. The booking was quick to make on the site and I got a confirmation by email straight away. The car was a bit smaller than I'd hoped for my mobility aid, though the driver managed it. Price was a little above the bus but worth it for the door to door service.
I compared a few options before booking and this was a bit dearer than the cheapest I found. The booking itself was straightforward and the confirmation came through quickly. The car was clean and the driver got us to the terminal on time. The extra cost was not huge, but I did notice it on the receipt.
The driver was very polite and took the time to explain the route. I did find the booking took longer than I expected, as the page kept reloading. Once confirmed the trip itself was comfortable. The price was reasonable for the distance.
Booked a transfer to the coast for a weekend away and the car arrived right on the time I'd picked. The booking form asked for my flight number which was handy. The driver was friendly but the car smelt a bit of air freshener, which I didn't love. Otherwise a good experience.
This was pricier than some of the cheaper firms I looked at, but I went for reliability. The booking was quick and the confirmation came through right away. The driver was waiting at arrivals and we got home without any delay. The extra cost felt justified this time.
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Shuttle Direct is a UK company that provides passenger transfers, operating airport and point-to-point shuttle services for individuals and groups. Its online booking platform allows customers to reserve journeys in advance, with fares quoted before payment. The business is known for its focus on reliable pick-up and drop-off arrangements for travellers heading to and from airports and other destinations.
Customers include holidaymakers, business travellers and companies arranging transport for staff or visiting groups. The service is delivered through a network of licensed drivers and vehicles, and bookings are managed through the company's website.
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