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94%Would buy again

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This score is based on 17 real reviews

Reviews (17)

booked the car insurance online

Bought the annual cover on my phone while waiting for the bus. Took about five minutes, the quote was clear and no nonsense. Documents came through to my email straight after. Got the policy schedule and the cover started at midnight like it said it would. Happy with it so far.

Ashley C.
1 person found this helpful

Compared to my old provider it's a lot better

Compared to my old provider this is a lot better. I have been a customer for a few years now and sign up for the renewal was much smoother than before. The payment reminders are clear and the account page makes it easy to check what I've paid. Support has been polite every time I've called.

Danielle G.
1 person found this helpful

sorted the mortgage protection

I needed cover in case something happened and the mortgage was the reason I looked at this at all. They asked a few sensible questions and the process was clear from start to finish. Got the policy documents within a couple of days and the premium is taken on the same date each month. My partner has also signed up with them and found it just as simple.

Susan T.
1 person found this helpful

tried a few before this one

Honestly I compared a few of these before going with this one and it is slightly pricier than some, but the process was far less of a pain. The application took a few minutes and the funds were in my account by the afternoon. Repayments through the app are easy to track. Small thing is the fee shows up a bit late in the process, but it is not a dealbreaker.

Muhammad T.
1 person found this helpful

app is fine, a bit slow to load

The app is the main thing I use and it works fine, though it takes a few seconds to load on my phone. Booking a session was quick and the reminders are useful. Would like a dark mode but that's a small thing.

Emma P.
1 person found this helpful

booked a slot quick

Booked a slot for the Saturday through the site. Easy enough, though the confirmation email went to spam at first. Everything else was fine and the reminder came through the day before.

Charlie S.
0 people found this helpful

super easy to get a loan

Got approved for a small loan to pay for my uni textbooks and it was done in like twenty minutes on my phone. Money hit my account the next day. Repayments come out automatically so I don't have to think about it.

Rebecca W.
0 people found this helpful

The monthly figure was a bit off

The first thing that struck me was how much clearer the monthly figure was on the site than I expected. I did find the arrangement fee was added at the end, which I hadn't spotted at first, and I'd have liked it shown up front. The rest of the process was straightforward enough and I'm not complaining, I just think it could be more obvious.

Lesley M.
0 people found this helpful

Way quicker than my old bank

Way quicker than my old bank, which took about a week to say yes to anything. Got approved in the evening and the cash was in my account next morning. Repayments are easy to see in the app.

Laura A.
1 person found this helpful

Far better than the old provider

Used to use another provider for my insurance and the renewal was always a headache. This one is far simpler to sign up for and the cover is comparable for less money. I switched over in about ten minutes and the new policy documents were waiting in my inbox. Cannot grumble.

Holly L.
1 person found this helpful

Good decision to go with them

I'd say this was a good decision on our part, the loan was approved within a day and the funds arrived before the date they quoted. I was a little nervous about borrowing online but the staff on the phone were patient with my questions and explained each step clearly. The repayments are set up by direct debit so there's nothing to remember. I'm glad we went ahead.

Diane R.
0 people found this helpful

Needed a quick way to pay for the wedding

We needed to pay the deposit for the venue and didn't want to dip into savings. Looked at three or four lenders before picking this one, mostly because the process was simple. Set it up in one go on the laptop. Money came through fine and the first repayment went out on time.

James A.
1 person found this helpful

First time using them and it went smoothly

I bought a month of the premium plan to help me sort my budget and sign up was really quick through the app. Connected my bank account and it worked straight away, no faff. The first alert came through the next morning. Nothing about it felt dodgy, it just does what I needed.

Archie H.
2 people found this helpful

Sorted my debt consolidation

I wanted to combine three credit cards into one loan so I'd only have one payment to track each month. I'd used a comparison site before so I knew roughly what rate to expect. The application took about ten minutes and approval came through overnight. The only thing I'd flag is the set up fee which is a bit higher than I expected, but the rate is still better than what I was paying.

Michelle H.
0 people found this helpful

the monthly payment figure was clear

The monthly payment figure was the first thing I checked, and it matched what I was quoted without any extras being added on. I wanted something cheap and predictable for a new sofa and a fridge. The money came through quickly and the payment schedule is in the app so I can see what's left to pay. For the value it's hard to beat.

Scott W.
4 people found this helpful

first time and it was quick

First time I've used them and the process was quicker than I expected. The verdict from me is the account opened the same day and the card arrived the following week. Customer service picked up the phone straight away when I had a question.

Alex T.
0 people found this helpful

Better than the big name I used before

Compared with the big name I used for years, this is a lot simpler to set up. Booked the service online and had a confirmation within the minute. The person who turned up was on time and did the job properly. Prices are about the same as the big names, which I didn't expect.

Kevin R.
2 people found this helpful

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io. The company is widely known for helping its customers with its core offering, and its website sets out the details of what it provides. Its customers are individuals and businesses that are looking for the service it offers.

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