89%Would buy again
Honestly this is the best vet we've used in the area, and I've tried three. The team remembers our Labrador's name and the nurse rang to check on him after his op. Fair prices for what you get.
Read moreI sent a message through the site asking about my whippet's repeat prescription and it took four days to get a reply, which was annoying as I was nearly out. When I finally got in the waiting room was packed and we sat there almost an hour. The treatment itself was fine and the price was reasonable, but I'd have expected quicker answers for a charity.
Read moreCompared with going into the branch and queueing, booking my dog's appointment online was far more sensible and I didn't have to fret about the phone lines being busy. The lady who checked me in was patient and kind, and she explained the bill to me without making me feel silly for asking. Pleasant, unhurried and well run, which is more than I can say for some places I've used.
Read moreHonestly it's a good service and the vet we saw was thorough about my spaniel's ear infection. The booking took a while to get through on the phone though, and I was told the follow up would be a week and it was closer to ten days. Still worth using.
Bought the monthly flea and worm treatment for my two dogs when I was running low. Came in a neat pack and the instructions were easy to follow. Only thing is I had to wait a few days for a pharmacy callback to confirm the dose.
Took my terrier in after weeks of sickness and the vet got it sorted with a change of food and some tablets. Appointment was on time and the follow up call came the next day. Solid.
The charity shop bit next door had a decent range of pet beds and toys, and I liked that the money goes to the animals. The till queue was long on the Saturday I went. Prices were fair for what they were.
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PDSA is the People's Dispensary for Sick Animals, a UK charity that provides veterinary care to pets whose owners cannot afford private treatment. It runs a network of animal hospitals and pet treatment centres across the country, offering consultations, surgery, diagnostics, vaccinations and preventive care. Its work is delivered through its own veterinary teams, with care provided on a means-tested basis rather than through an online or retail channel.
The charity is funded largely through donations, legacies and fundraising, and it also runs pet health education and welfare programmes. Its customers are owners on low incomes and people receiving benefits who need reduced-cost treatment for their animals.
