85%Would buy again
Compared with the usual big names, the quotes here were clearer about what was included and nothing popped up later. I work in network security so I was picky about the setup and the engineer knew his stuff properly. Documentation afterwards was thorough and I've already passed the details on to a colleague.
Read moreLooked at three other firms before choosing these and I wish I'd gone with one of the others. The quote changed once the engineer got here and the final bill was well over what I'd been told. The work itself was fine but the surprise on the invoice left a bad taste.
Read moreCompared to the other place I'd looked at, the sign up here was a lot quicker, took maybe ten minutes on my phone. The first booking went fine but the confirmation email took a while to come through and I had to check my spam folder before I found it. Nothing major, just not as smooth as I'd hoped for a first go.
Read moreCompared to the other place I'd looked at, the sign up here was a lot quicker, took maybe ten minutes on my phone. The first booking went fine but the confirmation email took a while to come through and I had to check my spam folder before I found it. Nothing major, just not as smooth as I'd hoped for a first go.
Compared with my previous provider, I found the account set up here rather more involved than I would have liked. The staff were patient on the phone and explained the options clearly, though I did have to call back twice. It's not a complaint exactly, just a bit of a faff at the start that I wasn't expecting.
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