94%Would buy again
I needed a regular prescription sorted after I moved house and my old surgery hadn't transferred the paperwork. The pharmacist reviewed my request the same morning and asked a couple of sensible questions about my dose. Everything arrived on the day they said it would, and the packaging on the tablets was clearly labelled. Would happily use them again.
Read moreI've been a customer for a few years and needed to ask about a change to my tablets after my GP altered the dose. Sent a message through the site and it took three days to get a reply, which left me without my usual medication for longer than I'd like. When it did arrive the delivery was late too. Not what I've come to expect.
Read moreI would say this is an excellent way to manage my regular prescriptions. The reminder arrived a few days before I needed to reorder, which I appreciated, and the pharmacist was happy to answer my questions about a change to my dose. I have found the whole arrangement straightforward and dependable, and I shall certainly carry on with it.
Read moreMy first order went through without any drama, which I wasn't sure it would. The ID check at the start took a day to clear, so I was a bit impatient, but the pharmacist messaged me to say all was fine. Packed well and turned up on time. Only small thing is the site could show the total before you pay.
I needed a prescription sorted fast after my GP surgery was fully booked for two weeks. The consultation was done the same day and I could see exactly what was being sent and when. Only niggle was the delivery window was broad, so I had to wait in for most of the morning.
Compared with the supermarket pharmacy down the road this is a little dearer for the same packs, but I value not having to leave the house with my back the way it is. The ordering was simple enough and the pharmacist was courteous. The delivery came a day later than promised, which I did mention.
Honestly does what I needed it to, signing up took about five minutes and I was booked in for a call the next day. Had to re-enter my details twice because the form timed out, which was a pain, but nothing major. Would use again.
Compared with my usual chemist this one is a bit more expensive for the same tablets, though the convenience of a repeat service makes up some of the difference. The ordering was straightforward and the pharmacist was polite on the phone. Delivery came as promised. Slightly pricier than I'd like.
Thoroughly sensible approach to repeat meds, the reminders and the auto-reorder are all set up well. The consultation questions are a bit repetitive when you're already known to them, which is a small thing. The pharmacist who handled my order picked up on a dose query straight away. Works for me.
Share your own experience to help other customers. Your review is published under your name.
The Independent Pharmacy is an online pharmacy based in the United Kingdom that supplies prescription and over-the-counter medicines alongside health and wellbeing products. The service allows customers to order treatments for common conditions after completing an online consultation with a registered clinician. Orders are dispatched from a regulated pharmacy and delivered directly to the customer's address.
The business is aimed at adults who prefer to manage routine health needs, repeat prescriptions and minor ailments without visiting a high street branch. Its website sets out the process for each service and explains how customers can check eligibility before placing an order.
