Home Heat

Signed up for the monthly plan and it was done in a couple of minutes on my phone. Would have been nice if the app showed the next payment date more clearly. Otherwise fine, service engineer arrived on the day.

Been in the heating trade a long time so I know what a fair price looks like. This is spot on for the cover on offer. Engineers know their stuff.

Needed a boiler service before I moved into my rented flat and nobody else would take the booking at short notice. Booked through the site and got a text with a time window the same evening. Engineer was polite and explained everything.

The monthly plan came in well under what I was paying elsewhere and the first payment was taken on the date they said. Did not have to ring anyone to sort it out and the confirmation email arrived straight away. Good value for a flat with an older boiler, which is all I needed.

Been with them for about six years now and on the whole they do the job, the heating comes on when it should and the monthly payments come out without fuss. My only real gripe is that when I rang about a faulty thermostat it took nearly a week to get anyone to call me back, and the engineer turned up with the wrong part first time round. Sorted in the end but I did have to chase it.

The price was the first thing I noticed and it was lower than the other quotes. Shortlisted three firms and this was the cheapest by a margin. Nothing to fault so far.

Our old boiler was on its last legs and we needed a replacement before the cold set in. I rang to ask about installing one and the advisor talked us through the options without pushing anything. The fitters came on the agreed day and cleaned up properly afterwards.

Booked a boiler check from my phone on the train and it took about two minutes. Got a text the same evening with the time slot and the engineer was on time. Easy, nothing to complain about.

Switched over from my old energy supplier and honestly the quote was a fair bit lower. Signing up on the app took about ten minutes, bit of a faff with the bank details but fine. The only thing is the first bill took longer than I expected to arrive.

We had three new radiators put in by the team they sent round, which I had not expected them to do in one day. The fitter was courteous and asked before moving any furniture. He tidied up the floorboards and left the place as he found it. I am grateful to them for a job well done and I would have them back without a second thought.

Had the specific heating cover plan in mind and checked a few others first. This one came out cheapest once I added up what was included. A small niggle was the paperwork arriving a bit later than the email said it would.

Compared to the company we used before, which had us waiting on hold for ages, this is a different world. We've been customers for years now and when the boiler needed looking at the engineer turned up in the window they gave and sorted it in one visit. Plain, clear, no fuss.

Way better than the last heating company we used, which kept putting us on hold. Here the engineer rang ahead and actually turned up. Long time customer and happy to stay.

Compared quotes from three companies before picking this one and the price was the lowest by some way. The signup was simple and they confirmed everything by email the same day. Happy with the service so far.

I needed some cover for my flat as I am on my own now and the boiler is getting temperamental. Signing up was quite simple and the helpline was patient with my questions. Everything has been in order since.

Boiler died on a sunday night and we had no hot water for the kids. Booked a callout on the site at half ten and someone rang back before eleven. Engineer was here by the next afternoon and sorted it same day. Brilliant

I took out their annual boiler cover last spring after my late husband always handled these things and I was quite nervous about it. The sign up was straightforward and I did not have to ring anyone to set it up. When the boiler had a fault in the winter the engineer came within the day and was very patient in explaining what had happened. I have had no cause to regret it and I would happily renew.

Never had to get anything from a heating company before so was a bit nervous. The quote on the site was clear about what was covered. Only thing was the confirmation email took a while to come through.

Bought their smart thermostat after doing a fair bit of reading about them. It is not quite the same as the picture on the site, the screen is smaller than I expected. Setup through the app worked fine once I got going though.

Looked at a few other heating cover plans and this one was a bit more expensive than the cheapest. Went with them anyway because the reviews on the other companies were mixed. Signing up was easy and the first engineer visit was good, though booking the follow up took a couple of calls.