100%Would buy again
The monthly plan came in well under what I was paying elsewhere and the first payment was taken on the date they said. Did not have to ring anyone to sort it out and the confirmation email arrived straight away. Good value for a flat with an older boiler, which is all I needed.
Read moreBeen with them for about six years now and on the whole they do the job, the heating comes on when it should and the monthly payments come out without fuss. My only real gripe is that when I rang about a faulty thermostat it took nearly a week to get anyone to call me back, and the engineer turned up with the wrong part first time round. Sorted in the end but I did have to chase it.
Read moreI took out their annual boiler cover last spring after my late husband always handled these things and I was quite nervous about it. The sign up was straightforward and I did not have to ring anyone to set it up. When the boiler had a fault in the winter the engineer came within the day and was very patient in explaining what had happened. I have had no cause to regret it and I would happily…
Read moreSigned up for the monthly plan and it was done in a couple of minutes on my phone. Would have been nice if the app showed the next payment date more clearly. Otherwise fine, service engineer arrived on the day.
Switched over from my old energy supplier and honestly the quote was a fair bit lower. Signing up on the app took about ten minutes, bit of a faff with the bank details but fine. The only thing is the first bill took longer than I expected to arrive.
Had the specific heating cover plan in mind and checked a few others first. This one came out cheapest once I added up what was included. A small niggle was the paperwork arriving a bit later than the email said it would.
Never had to get anything from a heating company before so was a bit nervous. The quote on the site was clear about what was covered. Only thing was the confirmation email took a while to come through.
Bought their smart thermostat after doing a fair bit of reading about them. It is not quite the same as the picture on the site, the screen is smaller than I expected. Setup through the app worked fine once I got going though.
Looked at a few other heating cover plans and this one was a bit more expensive than the cheapest. Went with them anyway because the reviews on the other companies were mixed. Signing up was easy and the first engineer visit was good, though booking the follow up took a couple of calls.
Share your own experience to help other customers. Your review is published under your name.
uk presents its services to households looking for help with domestic heating. The company is best known for work connected with keeping homes warm, and its online presence gives customers a single place to find out what it offers. Its customers are homeowners and tenants who want a clear point of contact for heating matters in their property.
The company operates through its website, where visitors can read about the services available and get in touch to arrange them. Home Heat is listed in the Services category, which places it among providers of practical home support rather than goods sold from a shelf.
