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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Needed a site for the bakery

I needed a website for the bakery quickly because people kept asking where to order from. Got it set up on my phone while waiting for the kettle to boil. The order form works and the site looks fine on mobile. Support replied within the hour when I got stuck on the domain settings. Really pleased.

Leanne Y.
1 person found this helpful

quick signup but the first bill was a surprise

The sign up took about ten minutes and the site was running on the same day, which I liked a lot, the dashboard is clear and everything I needed was where I expected. The only niggle is that the first invoice came with a setup fee I hadn't spotted on the pricing page, so I had to ask support to explain it. They did reply the next morning and were helpful about it, just a bit of a fuss.

Holly K.
1 person found this helpful

Would pick them again

Honestly the best value I've found for a small business website. I compared three providers and this was the only one that didn't hide the renewal price in the small print. Signing up took a few minutes and the site was live the same afternoon. Good support when I needed it.

Danielle R.
0 people found this helpful

The verification step

The verification step asked for a photo of my ID and it kept saying the upload failed on my phone. Had to switch to my laptop and it went through straight away. Once I was in the account was fine, though.

Poppy B.
0 people found this helpful

Needed a cheap site quickly

Needed a basic site up for a freelance gig fast and this was the first one I tried. Signup took a few minutes and the site was live that evening. The support reply came in about three days though, which was a bit slow for a simple question about forms. Fine for what it is.

Joe M.
1 person found this helpful

Plenty of storage for the money

Needed somewhere to keep the photos from the family archive and this was the cheapest I could find with enough space. Set up was simple enough and the first upload took a while but that's down to my broadband. Nothing has gone missing and the account page shows exactly how much space is left, which I like. Good value for what we need, and I don't have to think about it much.

Leanne H.
0 people found this helpful

Still better than the others

I've been with them for about six years and compared to the big names I tried before, they're far more patient with my questions. When I rang about my renewal the lady went through every option without rushing me.

Jean R.
0 people found this helpful

sorted in one go

Really easy to use and it did exactly what I wanted first time. Got my blog up and running in an afternoon, no drama at all. Would sign up again.

Jessica P.
1 person found this helpful

the backup add on

Bought the daily backup add on last year and it has already saved us once when a plugin update broke the shop. Restoring took about twenty minutes from the dashboard and everything came back as it was. The add on is a bit pricey for what it is but it has earned its keep. Happy customer.

Sam J.
1 person found this helpful

The storage upgrade

Bought the bigger storage plan when my first one filled up, and the upgrade was instant which surprised me. The page just reloaded and the extra space was there. Didn't have to wait around for anything or get a call back. Bit of a no-brainer really.

Sam R.
1 person found this helpful

Fine for a small firm

Good solid service, that's what it comes down to. Our office site has been up every day since we moved over and the support team answered my ticket within a couple of hours when the SSL certificate needed renewing. Setup was painless. Would happily keep them for the next few years.

Matthew G.
1 person found this helpful

Needed a host for the shop

We needed somewhere reliable to host the shop site after our old provider kept dropping out. I've been with them about six years now and the uptime has been solid. Renewals are straightforward and the control panel is still the same simple layout I like. Never had a reason to leave.

Gary S.
1 person found this helpful

Good value for a small shop

Looked at two other hosts first and this was cheaper for the same storage. Migrating the old site was more hassle than I expected but support sorted the DNS for me. Costs are clear and nothing extra popped up at checkout.

Megan M.
0 people found this helpful

better than my last host

Compared to my old host this is miles quicker, pages load properly now and the control panel doesn't time out every five minutes. Quick one from the train, will do more later.

Alex C.
0 people found this helpful

domain transfer took ages

Moved my domain across to them and it took nearly a week to come through, with the status just saying pending for ages. Checked my phone every day and nothing changed. Eventually it went through and the site has been fine since. Not the smoothest, but it got done.

Joshua C.
8 people found this helpful

fine for the club site

Used them for our local club website and it has been fine for a good few years now. Renewal reminders arrive on time, which is more than I can say for the last lot. The only annoyance was a backup restore that took most of an afternoon to sort, but it all worked in the end. Would stay with them.

Roger B.
2 people found this helpful

Rates went up on renewal

Kept the hosting plan on for a second year and the price went up a fair bit at renewal. I'd been on the intro rate so I wasn't entirely surprised but it still stung. Site has been reliable and the staff were helpful when I asked about the new price.

Ayesha C.
3 people found this helpful

Email hosting still going strong

Bought their business email package years ago and it's still doing the job. The mailboxes come through to my phone without any fuss. Only thing that bugged me was the webmail login wanting a reset every few months, but once you're in it's fine.

Jason N.
1 person found this helpful

cheaper than the big names

I looked at a couple of other cloud hosting providers before going with them and they came out a bit cheaper for what we needed. Setting up the account was quick enough, took maybe twenty minutes including the verification email which came through after a few minutes. The support chat did take a while to answer one question about backups, about a day, but the answer was clear once it came. Happy with it so far.

Funmi R.
1 person found this helpful

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com presents its services to customers in the United Kingdom. The company's details are limited in publicly available sources, so this page records only what can be confirmed about its online presence. Customers reach the business through its website, where its offerings and contact information are set out.

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