95%Would buy again
I bought the mid tier annual cover for my van and the sign up took about ten minutes on the site. I've used it for two claims since, one for a cracked windscreen and one for a battery. Both were handled quickly and the claims handler explained exactly what was covered and what wasn't, which I appreciated since I'd read a lot of rubbish about policy small print elsewhere.
Read moreI signed up for the first time and needed a claim done after a flood in the kitchen. Getting the claim accepted took over three weeks, with several requests for the same documents. I was clearly disappointed by how long it dragged on, though they did eventually pay out.
Read moreI have been a customer with them for about six years now and the renewal reminders always come in good time so I never forget. The account page is easy to log into and the team on the phone have always known my details without me having to explain everything again. Last year they sorted a change of address in one call, which saved me a lot of faff with the post and emails.
Read moreCompared with the company I was with before, these are cheaper for what you get, and I've been a customer for about four years. The renewal reminder could come a bit earlier, which I'd like. Support has always been helpful when I've needed it.
Signed up through the site and it was pretty quick. Had a couple of emails asking me to confirm things twice but the set up itself was fine. Would use again, not bad.
Honestly they are a bit dearer than the comparison sites, but I picked them because the reviews on the independent sites were consistently better and the service has backed that up. Booking was fine and the appointment came through on time. The only niggle was the confirmation email landing in my spam folder for a day.
Booked my slot through the app on the bus and it only took a couple of minutes, which is ideal. The confirmation came through straight away. The one thing I'd change is the reminder came a bit late so I had to check the app again to make sure I hadn't missed anything, but it was fine in the end.
Used the app to book a slot and it took about two minutes, which was great when I'm rushing between meetings. The only thing was the reminder came through late so I nearly missed it. Otherwise it was smooth and the person who turned up knew what they were doing.
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Geek Alliance is a UK-based services company that works with businesses and individuals on technology and IT needs. Its offering covers IT support, repair and related technical services for a range of customers. The company operates primarily online through its website, where customers can find details of the services it provides.
Its customers include both businesses seeking reliable technical support and individuals who need help with their devices and systems. Readers who want to share their experience of the company can read existing reviews or write their own on this page.
