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100%Would buy again

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This score is based on 20 real reviews

Reviews (20)

top service no complaints

Best service I've used for this. Signed up in about ten minutes on my phone while waiting for the kettle. Quotes were clear, the app is simple to use and I've had no problems with the monthly payments coming out on the right date. Would happily use again.

Kyle B.
0 people found this helpful

Sign up was fine but slow to start

I've been with them for about six years now and the renewal reminder came through a fortnight early, which was useful. The one thing that dragged was the ID check on my account, it took two attempts before it went through and the chat team got back to me after a day.

Priya M.
1 person found this helpful

Needed it for the holiday

Needed travel cover quickly for a trip abroad next month and this sorted it out in one go. The price was a bit higher than the cheapest option I found, and the claim form looked like a faff, but the quote and purchase were quick and the documents arrived in my inbox straight away. Happy enough.

Jessica A.
0 people found this helpful

similar to the other one but easier

Compared to the other site I tried this is a bit easier to use and the booking page doesn't keep timing out. It's not a huge difference but it's the one I'll keep using.

Grace H.
1 person found this helpful

Looked at a few before picking this

I compared three providers before choosing this one for my car insurance renewal and this came out clearly cheapest once the excess was sorted. Getting the quote took about ten minutes on my phone, the documents showed up in my account straight after, and the monthly payment came out on the date they said it would.

Joshua F.
1 person found this helpful

Great first experience

First time using them and I'm really pleased. Signing up took about ten minutes, the money reached my account the same afternoon and I could see exactly what I was paying back each month.

Jessica O.
3 people found this helpful

booked the slot on the app

Booked the slot on the app the night before and the engineer turned up in the morning window, which I didn't expect. I'd compared a couple of firms first and this one had the earliest availability and the clearest prices. The engineer explained what he'd done and left the flat tidy. I'd book them again without thinking twice about it.

Zoe H.
2 people found this helpful

better than my old broker

Compared with my old broker this is a lot quicker to get going with, and I've been arranging cover for my own small firm for years so I know what a decent quote looks like. The quote came through in a few minutes and the paperwork was clear.

Emily M.
3 people found this helpful

The printed statement is a nice touch

What I valued most was that they still send a printed statement each quarter, which I was rather glad of. My account has been with them for some time and the service has been dependable throughout. I found the staff helpful when I rang with a query about my direct debit.

Tracey G.
3 people found this helpful

my annual cover renewal

I took out the annual cover for my home policy through them a few years back and have renewed it every year since. The renewal reminder arrives well ahead of the date, the online account is easy enough to follow, and the staff on the phone have always been courteous when I've needed to ask something. I'd have no hesitation in continuing with them.

Andrew D.
6 people found this helpful

Needed a policy for my late father's house

I needed to arrange a policy for my late father's house quite urgently while the estate was being sorted out. The process took a little longer than I'd hoped as they asked for several documents, but the advisor was patient and explained each step. I'm glad I went with them.

David K.
1 person found this helpful

Needed cover for a new van

I needed cover for a new van I'd bought for work and was short on time. This made it straightforward to get a quote and add the policy the same evening, and it has been fine since.

Shaun G.
0 people found this helpful

Needed a fast option

I needed a way to get a quote sorted quickly for a job I was starting the next week, and I've used plenty of these before. This one let me compare the cover options side by side without ringing anyone, and the policy documents came through within minutes. Pretty much what I wanted from it, and I'd use it again for sure.

Amy B.
0 people found this helpful

Better than the big names

Compared with the big names I looked at, this came out ahead on price and the sign up was far less of a faff. The adviser I spoke to actually listened to what I needed and didn't push extras on me. I got my first payment scheduled the same day and the online account shows everything clearly.

Lucy G.
4 people found this helpful

beats the high street option

Compared with the high street branch I used before this is quicker and the rates are better. Booking was simple and I got the confirmation through by email straight away.

Liam N.
0 people found this helpful

Good value for the money

I bought the monthly plan for my son's phone and it works out cheaper than the contract I was on before, with the same allowance. The setup was quick through the app and the first bill arrived when it was supposed to. Good value, no fuss, and I've already told my sister about it.

Lisa T.
5 people found this helpful

first time with this sort of thing

This was my first time booking anything like this so I didn't know what to expect. I booked a session for next Saturday and the confirmation came through straight away, which I liked. The only bit that dragged was the reschedule, which took three emails back and forth before it was sorted, and I had to explain the same thing twice. Otherwise pretty easy to use and the reminder texts were handy.

Poppy P.
1 person found this helpful

Sorted in minutes

Booked a repair slot on my lunch break and it was done before I got back to my desk. Confirmation text came quick and the reminder arrived the day before. Easy, no faff at all.

Grace S.
1 person found this helpful

sorted my claim quickly

Good value for what you get and the claim went through without much fuss. They asked for a couple of photos and I had the whole thing done in a week. The only niggle was the app kept logging me out so I ended up using the website.

Christopher F.
0 people found this helpful

Checked three and went with this

I looked at three options for my business insurance and this was the one that made the most sense. The cover details were easy to compare and the price was the lowest for what I needed. Took about twenty minutes to set up and the schedule came through the same day.

Darren P.
0 people found this helpful

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