Blogvault

Renewed online this year and the process was quick, honestly the easiest bit was that it pulled my details from last time. Price went up a bit more than I expected but the cover is the same. Small thing, the confirmation page took a while to load on my phone.

Used the bank statement upload to verify my income and it went through first time, which surprised me. Approval took about a day. The only thing I'd flag is the final confirmation email landed in spam, so I nearly missed the step that moves the money across.

Compared to the other lender i looked at this was about a tenner cheaper over the term, which is why i went with them. Applied on the site on a Sunday evening, got a yes the next morning and the money hit my account the same afternoon. Only niggle is the repayment dates don't line up with my payday so i had to ring them to move it, took about twenty minutes on hold.

The payment reminders by text are the best bit honestly. You get one a couple of days before it comes out so there's no mad panic checking the account. Sign up was dead easy too, took maybe ten minutes on the sofa. Would sort it again no bother.

I needed help making a claim after my boiler packed in over the winter, and I was rather worried about the process. The adviser was patient and talked me through each form. Everything was settled within the fortnight they quoted, and the cheque arrived without any fuss at all.

I arranged a pension review after my husband passed, and I was grateful for how gently the adviser handled things. She explained each option without rushing me and sent a written summary the same week. The fee was explained clearly at the start, and the review was completed on the date we agreed.

Really good, would use again. Booked a same day callback at lunch on my phone and they rang within 20 minutes. Adviser knew exactly what she was talking about and sent the paperwork over straight after. Nothing to chase, which is the main thing for me when I am juggling work and the kids.

Needed a short term loan to cover rent after my hours got cut, and this was the quickest option I found. Applied on the app on the bus, got a yes within the hour, money hit my account the next morning. Repayments come out on the date they said. Only gripe is the app kept logging me out halfway through the form, annoying but fine in the end.

Compared to my bank's overdraft this was a fair bit more expensive per month, which I hadn't expected from the ads. The money arrived the same day as approval though, which my bank never managed. Got the loan sorted for a car repair, so it did the job, but I'd check the total repayment before signing.

The instant decision on the screen was what got me, no waiting around for days like with the other place. Filled it in during my lunch break and had the answer before I'd finished my sandwich. Money was in my account by the evening, so yeah, really happy with it.