Velowavebikes

Compared with waiting for a bike shop to get a model in stock, ordering from these guys was much quicker. Checkout took a couple of minutes and the bike turned up the following week. Happy with it so far, the ride is smooth.

Ordered the e bike from the site on a Monday and it turned up Thursday, all set up and ready to ride with the battery charged. The checkout was simple and I got an order confirmation straight away. Very pleased for a first purchase like this.

The first thing I saw when I opened the box was that one wheel was bent and the rear mudguard was loose. I messaged the site and it took three days to get a reply. They eventually sent a replacement part, but it was a hassle waiting around for it. Not what I expected for the price.

Got the folding bike from the site as my first proper bike and I'm really happy with it. It folds down small enough for my flat and it rides smoothly on my commute. Ordering was quick and it came earlier than they said it would.

Bought the lights and a bell from the site along with the bike, and they fit straight on without any faff. The pack came with everything I needed and nothing was missing. Good value for basic accessories and I'd buy them again.

I'd happily use this company again, they have been reliable for me. The bike I bought arrived on schedule and the service was courteous when I rang with a question. A small quibble that the saddle wasn't quite as pictured, but it was easily adjusted.

Compared with the local bike shop this was about a fair bit cheaper for a similar spec, which is why I went for it. The bike came a week later than the date they gave me though, and I had to message twice before I got a tracking number. Otherwise it's fine and the price is hard to argue with.

I needed something to get to work without the car, as parking near the office costs more than the fuel. Found this one after looking around for a while. The price is a bit higher than some rivals but the warranty made it worth it to me. Delivery was on time and the box was in good shape.

The bell and the little cup holder on the bars are my favourite bits, so cute. Got it through the app, which was dead easy. Tracking said it would be here Friday and it actually came Thursday, which was a nice surprise. The seat is a bit hard but I'll get used to it. Riding it to uni every day now and it's brilliant fun, honestly.

This is the one I kept after comparing a few brands for weeks. The battery range is what sold me and it has held up on my longer rides. Delivery was a touch slow but the bike was well protected in transit.

Compared with the big chain stores this was a bit cheaper and the bike was better specced for the money. Delivery was a day later than the date they gave, but they emailed me to say so. Only small niggle is the gears needed a quick tweak out of the box.

Got the basic model after looking at a couple of others first. It was a bit cheaper than the rest and it's perfectly fine for short trips. Ordering took a few minutes and nothing went wrong.

Needed something for the commute as the trains have been a nightmare lately. Got this as my first e bike and it has made getting to work so much easier. Ordering was quick and the bike arrived ready to ride.

I needed something light enough that I could lift it into the car myself without bothering my husband, as my back isn't what it was. Ordering through the site was straightforward and I had a helpful reply to my sizing question within the day. The bike has been a real pleasure on the towpath, and I've told my friend from the choir all about it.

Good price and the bike itself is fine. Had to send back the pedals as they didn't fit, and getting the return label sorted took a few emails. Would I order again, probably.

I needed a bike with a proper hub gear for hills, having ridden e bikes for years. This one had a lighter motor than I'd hoped and the gearing wasn't what the listing suggested. I rang customer support and they were polite but it took a week to sort out the exchange. Not for an experienced rider like me.

Great value for what you get, the bike has a proper motor and decent brakes at this price. I checked three other brands first and this came out on top. Sizing was easy to pick and the frame feels solid.

The gears skip a bit when I'm climbing, which is annoying on my route. Otherwise the order was quick and the delivery was fine, arrived Friday. Price is good for what you get.

What impressed me most was how carefully the bike was packed, with every part wrapped and the wheels protected. Nothing was scratched on arrival. It made the unboxing a genuine pleasure, and I'm grateful for the attention to detail.

I had been looking at a bike in town but this came out better value than what the shop was asking. Ordering was simple and the bike arrived with the gears set up well. A pleasant experience from start to finish.