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85%Would buy again

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This score is based on 20 real reviews

Reviews (20)

The wheel was bent

The first thing I saw when I opened the box was that one wheel was bent and the rear mudguard was loose. I messaged the site and it took three days to get a reply. They eventually sent a replacement part, but it was a hassle waiting around for it. Not what I expected for the price.

Thomas Y.
1 person found this helpful

Not the right spec for me

I needed a bike with a proper hub gear for hills, having ridden e bikes for years. This one had a lighter motor than I'd hoped and the gearing wasn't what the listing suggested. I rang customer support and they were polite but it took a week to sort out the exchange. Not for an experienced rider like me.

Richard B.
1 person found this helpful

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About Velowavebikes

com. The range covers road, gravel and urban models along with the parts and clothing that riders need to keep them on the road. The company serves cyclists who prefer to research and order from home rather than visit a shop in person.

Orders are placed and tracked through the website, and the company delivers direct to customers across the United Kingdom. Buyers are able to read reviews of the company and its products to inform their choices before they purchase.

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Categories for Velowavebikes

Online shopping | Sport & outdoor

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