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The Perfume Shop

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95%Would buy again

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Service
Price
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This score is based on 19 real reviews

Reviews (19)

Needed a last minute present

Needed a present for my mate's birthday tomorrow and forgot until last night. Ordered on my phone in bed, the checkout was quick and it said next day delivery which it actually did. Sorted.

Bethany H.
1 person found this helpful

first order was spot on

This is the best place I've found to order a fragrance online, and I'd tried two other sites first. Everything arrived packed well and the bottle matched what I picked. The checkout asked me to create an account which was a bit annoying but I got over it quickly enough. Would definitely order again.

Jonathan L.
1 person found this helpful

way quicker than the shop

Compared to going into town to try things on, ordering here was much quicker and I got a sample pack to test. Lovely fragrance, arrived in good time. Happy days.

Jessica R.
1 person found this helpful

loyal customer for years

I've been buying my favourite fragrance from here for as long as I can remember and the process has never changed much, which I like. I reordered my usual bottle at the end of last month and it came with a little gift for the next purchase. The team always answers my questions quickly when I've had a query.

Angela A.
2 people found this helpful

First time and really pleased

Ordered a gift set for my husband's birthday and the box came beautifully wrapped with a little card. The site was easy to use and the tracking updates were clear the whole way. Delivery was faster than I'd expected, arriving two days early.

Emma N.
1 person found this helpful

the gift set made the difference

I looked at several other shops before choosing this one, and the gift set I ended up with was the deciding factor. It came with a full size bottle and two travel sprays, which felt generous. Presentation was lovely and the scent is one my sister immediately asked about.

Victoria B.
3 people found this helpful

a pleasant surprise with the gift wrapping

The first thing I noticed was how carefully the parcel had been wrapped, which I didn't expect from an online order. I was buying a perfume for my granddaughter's birthday and wanted it to arrive in good condition. It did, and the staff on the phone were patient with my questions about which fragrance would suit a young lady. I shall be ordering from them again.

Anita F.
0 people found this helpful

Bottle did not quite match the photo

The specific thing I bought was a discovery set and the bottles looked smaller than the picture suggested. They were fine once I had them, but I'd have liked the sizes stated more clearly. Delivery was prompt and the scents themselves are decent. Customer support answered my question about sizes but it took a couple of days.

Craig K.
3 people found this helpful

reliable but the returns are a pain

Verdict is that they're reliable for reordering my usual aftershave, which I've bought from them for years. The one time I needed to send something back the return form was fiddly and I had to print a label. Refund came through in a week, so it's fine in the end.

Tomasz F.
3 people found this helpful

better than my usual shop

Way better than buying from the high street, I used to pay almost double. The bottle came quick and it smelled just like the one I'd tried in store. Happy with it.

Holly T.
2 people found this helpful

First order took a bit longer than I'd like

First time ordering from here and I picked a fragrance I'd smelt in a department store. The bottle was the right one but the delivery took four working days when the site suggested two. Customer service answered my email the next morning which was good. Prices were fair, maybe a touch over what I'd seen on other sites, but I'd probably order again.

Adam R.
1 person found this helpful

The sample set was the best bit

The sample set was the thing that really sold me, eight little vials of different woods so I could smell them properly before committing to a full bottle. I know my way around fragrance and I've tried plenty of places, and this one lets you test before you spend, which the big names don't always. Ordering was quick, the site let me filter by notes, and the bottle I finally chose arrived well packed. Would order again.

Leanne M.
1 person found this helpful

A gift for my daughter

I required a birthday gift for my daughter and wanted something reliable, so I turned to this shop. The ordering process was straightforward, though I did find the delivery slot selection a little confusing at first. The fragrance is lovely and she was very pleased with it when it arrived.

Patricia F.
1 person found this helpful

Better value than the department store

Compared it against the department store and a couple of other online sellers, and this came out clearly cheaper for the same eau de parfum. The price difference was the main reason I went with it over the others. Delivery was quick, and the bottle was exactly what I'd ordered, with the sealing intact. Quality is good and I'd happily order again.

Michael N.
0 people found this helpful

My go to for years

I needed a birthday gift for my sister who is very particular about scent and I didn't want to risk anything from the high street. I've been ordering from them for over ten years now and they have never let me down. The gift wrap was lovely and the card came with a handwritten note from the team which was a nice touch.

Lynne S.
0 people found this helpful

Bit pricier than a supermarket but better

I'd compared them against a big supermarket and a few discount sites before buying, and this came out slightly more expensive for the same bottle. The gift set I got had the full size which made it worth it for me. Delivery was next day, though the tracking updated late and I had a quick panic. Scent is exactly as described.

Lauren R.
1 person found this helpful

cheap fragrance that lasts

Bought a 100ml bottle of a fresh woody scent I'd sniffed in a shop and couldn't justify full price for. Ordered it through their sale page and it came in two days. Smell is good, lasts all day at work, and I've already reordered.

Jack S.
1 person found this helpful

Does the job for less

I looked at a few other places before picking this, mainly for a cheaper version of a scent I'd tried at a friend's place. This was a bit cheaper than the others which made the decision easy. Packaging was fine and the bottle arrived intact. Smell is close enough to the original for the price.

Rhys B.
1 person found this helpful

needed a refill and they had it

I needed a refill for my perfume after running out before a wedding, and this was the quickest way to get one sorted. I've been a regular for a good few years so I know the routine. It came the next working day, though the box was a bit crushed on one corner.

Chloe G.
1 person found this helpful

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About The Perfume Shop

The Perfume Shop is a British retailer of fragrances, selling perfumes, aftershaves and gift sets from a wide selection of designer and leading fragrance houses. It operates both online through its website and through a network of shops on British high streets, where customers can sample scents before buying. The company also offers gift wrapping and fragrance advice, and it is known for its loyalty scheme and regular promotional offers on popular brands.

Its customers include people buying for themselves as well as those looking for presents for partners, family members and friends, and the range covers both women's and men's fragrances. The website allows customers to browse by brand, scent family and occasion, with delivery to addresses across the United Kingdom.

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Categories for The Perfume Shop

Online shopping | Cosmetics & personal care

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