95%Would buy again
The first thing I noticed was how carefully the parcel had been wrapped, which I didn't expect from an online order. I was buying a perfume for my granddaughter's birthday and wanted it to arrive in good condition. It did, and the staff on the phone were patient with my questions about which fragrance would suit a young lady. I shall be ordering from them again.
Read moreFirst time ordering from here and I picked a fragrance I'd smelt in a department store. The bottle was the right one but the delivery took four working days when the site suggested two. Customer service answered my email the next morning which was good. Prices were fair, maybe a touch over what I'd seen on other sites, but I'd probably order again.
Read moreThe sample set was the thing that really sold me, eight little vials of different woods so I could smell them properly before committing to a full bottle. I know my way around fragrance and I've tried plenty of places, and this one lets you test before you spend, which the big names don't always. Ordering was quick, the site let me filter by notes, and the bottle I finally chose arrived well…
Read moreThe specific thing I bought was a discovery set and the bottles looked smaller than the picture suggested. They were fine once I had them, but I'd have liked the sizes stated more clearly. Delivery was prompt and the scents themselves are decent. Customer support answered my question about sizes but it took a couple of days.
First time ordering from here and I picked a fragrance I'd smelt in a department store. The bottle was the right one but the delivery took four working days when the site suggested two. Customer service answered my email the next morning which was good. Prices were fair, maybe a touch over what I'd seen on other sites, but I'd probably order again.
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The Perfume Shop is a British retailer of fragrances, selling perfumes, aftershaves and gift sets from a wide selection of designer and leading fragrance houses. It operates both online through its website and through a network of shops on British high streets, where customers can sample scents before buying. The company also offers gift wrapping and fragrance advice, and it is known for its loyalty scheme and regular promotional offers on popular brands.
Its customers include people buying for themselves as well as those looking for presents for partners, family members and friends, and the range covers both women's and men's fragrances. The website allows customers to browse by brand, scent family and occasion, with delivery to addresses across the United Kingdom.
