95%Would buy again
The first thing I noticed was how carefully the parcel had been wrapped, which I didn't expect from an online order. I was buying a perfume for my granddaughter's birthday and wanted it to arrive in good condition. It did, and the staff on the phone were patient with my questions about which fragrance would suit a young lady. I shall be ordering from them again.
Read moreFirst time ordering from here and I picked a fragrance I'd smelt in a department store. The bottle was the right one but the delivery took four working days when the site suggested two. Customer service answered my email the next morning which was good. Prices were fair, maybe a touch over what I'd seen on other sites, but I'd probably order again.
Read moreThe sample set was the thing that really sold me, eight little vials of different woods so I could smell them properly before committing to a full bottle. I know my way around fragrance and I've tried plenty of places, and this one lets you test before you spend, which the big names don't always. Ordering was quick, the site let me filter by notes, and the bottle I finally chose arrived well…
Read moreThis is the best place I've found to order a fragrance online, and I'd tried two other sites first. Everything arrived packed well and the bottle matched what I picked. The checkout asked me to create an account which was a bit annoying but I got over it quickly enough. Would definitely order again.
Compared to going into town to try things on, ordering here was much quicker and I got a sample pack to test. Lovely fragrance, arrived in good time. Happy days.
I've been buying my favourite fragrance from here for as long as I can remember and the process has never changed much, which I like. I reordered my usual bottle at the end of last month and it came with a little gift for the next purchase. The team always answers my questions quickly when I've had a query.
Ordered a gift set for my husband's birthday and the box came beautifully wrapped with a little card. The site was easy to use and the tracking updates were clear the whole way. Delivery was faster than I'd expected, arriving two days early.
I looked at several other shops before choosing this one, and the gift set I ended up with was the deciding factor. It came with a full size bottle and two travel sprays, which felt generous. Presentation was lovely and the scent is one my sister immediately asked about.
The first thing I noticed was how carefully the parcel had been wrapped, which I didn't expect from an online order. I was buying a perfume for my granddaughter's birthday and wanted it to arrive in good condition. It did, and the staff on the phone were patient with my questions about which fragrance would suit a young lady. I shall be ordering from them again.
Way better than buying from the high street, I used to pay almost double. The bottle came quick and it smelled just like the one I'd tried in store. Happy with it.
The sample set was the thing that really sold me, eight little vials of different woods so I could smell them properly before committing to a full bottle. I know my way around fragrance and I've tried plenty of places, and this one lets you test before you spend, which the big names don't always. Ordering was quick, the site let me filter by notes, and the bottle I finally chose arrived well packed. Would order again.
Compared it against the department store and a couple of other online sellers, and this came out clearly cheaper for the same eau de parfum. The price difference was the main reason I went with it over the others. Delivery was quick, and the bottle was exactly what I'd ordered, with the sealing intact. Quality is good and I'd happily order again.
I needed a birthday gift for my sister who is very particular about scent and I didn't want to risk anything from the high street. I've been ordering from them for over ten years now and they have never let me down. The gift wrap was lovely and the card came with a handwritten note from the team which was a nice touch.
Bought a 100ml bottle of a fresh woody scent I'd sniffed in a shop and couldn't justify full price for. Ordered it through their sale page and it came in two days. Smell is good, lasts all day at work, and I've already reordered.
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The Perfume Shop is a British retailer of fragrances, selling perfumes, aftershaves and gift sets from a wide selection of designer and leading fragrance houses. It operates both online through its website and through a network of shops on British high streets, where customers can sample scents before buying. The company also offers gift wrapping and fragrance advice, and it is known for its loyalty scheme and regular promotional offers on popular brands.
Its customers include people buying for themselves as well as those looking for presents for partners, family members and friends, and the range covers both women's and men's fragrances. The website allows customers to browse by brand, scent family and occasion, with delivery to addresses across the United Kingdom.
