Rackhams

Bought a bedside lamp with a warm bulb setting and it's just what I wanted for the bedroom. First time buying from here and the page showed the size clearly, though the cable is shorter than the photo suggested. Arrived in good time and the box was fine.

Used to get these from the big chain but this is way cheaper for the same bulbs, so I switched. Stock was there when I wanted it and it came quicker than I expected.

We needed a spare set of kitchen scales for the holiday let because the old pair broke. Didn't want to spend much so the low price was the main draw. They work well, the display is clear and it all came in a sensible box.

My old machine had seen better days so I needed something sturdier for the hems and curtains. The machine has been very steady and the stitches are neat, which is what I wanted. The site made the order simple and delivery arrived when they said it would.

Needed a spare drive belt for the mower before the grass got out of hand. Price is fair but the postage added a bit on top. The belt fits and works, though delivery took four days when the site said two.

Really easy first order, the checkout didn't ask for loads of stuff and I was done in a few minutes. Parcel turned up the next working day with everything I'd picked. Would happily order again.

Still my first choice after years of using them for garden tools and bits for the car. Prices are steady and they rarely run out of stock on the things I need. Delivery has got a touch slower lately but it's still reliable.

Swapped the cheap phone charger I got from a petrol station for one from here and the difference is night and day. It charges quicker and the cable feels much tougher. Ordered on a Monday, came Wednesday. Happy with it.

Honestly the bit that got me was the fit guide on the product page, the filter I needed was on there with a photo and I just matched it to my fridge. Came in two days and fits perfectly, no faff at all.

Compared a few places for a replacement cordless drill battery and this came out cheaper than the big chain by a fair bit. Ordered on a weekday, it arrived in two days and the battery charged fine first go. Nothing to complain about, would order again.

The grip on these gloves is brilliant, pretty much the best bit. Got them for the gym and they've held up well. Came quick. Only thing is the size runs a bit small.

I purchased a pair of secateurs for the roses and they cut cleanly. The handles are a little narrow for my hands, though they are comfortable enough. Delivery was prompt.

My old kettle finally gave up so I needed a replacement before the weekend. First time ordering from the site and the checkout was a bit longer than I expected because it kept asking me to sign in. The kettle itself came well packed and arrived on time. The price was a little higher than the supermarket but I didn't want to wait.

The pack came with the thinnest cardboard sleeve round the bit set, which I thought was asking for trouble, but nothing was damaged when it arrived. I'd bought the same range of masonry bits before from a builders merchant so I knew what to expect on size and finish, and these match. Price was a few quid more than the merchant's online arm though, and the delivery email took a day to show up after dispatch.

Ordered the 12mm masonry drill bit set for a bit of tiling and garden wall work and they're holding up well so far. The metal feels properly solid and the case is handy for keeping them organised. Delivery came the next working day in a tidy box. Only knock is the sizes are marked a bit faintly on the shanks so I had to check with a ruler.

Tracking said delivered yesterday but nothing on the doorstep and nothing with the neighbours either. Messaged the site through the app and they replied within the hour asking for a photo of the spot. Replacement went out and turned up Thursday. Fine in the end, just annoying on my phone while I was waiting.

Used to buy these filters from another site but this one is a bit cheaper and the stock is always there. Been ordering for years and it's never let me down. Delivery is quick and the packaging is decent.

The replacement filter for the dehumidifier arrived right on time, which I was glad of. I've been ordering from here for years and the fit has always been right. Price is steady and they're easy to deal with.

Honestly this is good value for what you get. Bought a pack of replacement blades for the lawnmower and they fit first time. Price was lower than the garden centre and the order was dispatched the same day.

Not what I was expected. The order was for a cordless vacuum and the site listing said it came with two batteries but only one turned up. Customer service took three days to reply and then sorted a replacement battery, though I had to chase it. First time ordering so I'm wary of trying again.