Noracora

I used to get my bedding from the big catalogue company, but this is noticeably cheaper for the same weight of cotton. The duvet set I ordered has been through the wash a dozen times and still looks new. Delivery was a day later than they promised but I've been a customer for years and the rest has always been dependable.

Bought a cordless drill from them to replace one that died. It is a solid bit of kit for the money and the battery holds its charge well. Ordered Tuesday, arrived Thursday, so no complaints on delivery.

Honestly the bag is decent enough for the price, but it is not quite as pictured. The lining is a lighter grey than in the photos and the stitching on one handle is looser than I'd like. I've been into camera gear for years so I notice these things. Ordering was simple and delivery was next day, so no complaints there.

What stands out most is that they have never once let me down in the years I have been ordering from them, and the returns are always painless. I have bought everything from slippers to a warm throw and the sizing is consistent every time. The customer service people have been patient on the phone when I needed help with an order.

My water filter jug packed in and I needed a replacement cartridge for the old model quickly. Found one here, which saved me from a hunt round the shops. The order was in the post the next day and it fitted straight away. The price is a bit higher than I'd like but I'd rather pay that than wait.

I bought a garden kneeler from them over the summer and it has been a real help with my knees. It arrived quickly and was well packed, and the instructions were clear enough that my son did not need to help me put it together. The price was fair for what it is. Very pleased indeed.

I checked a couple of other sites first and this one was a bit dearer for the same garden hose. The hose itself is fine, but the connector cracked after a few weeks which was disappointing. Delivery was fine and the replacement was sorted after a couple of emails, though it took about a week.

Needed a present for my brother's birthday on Saturday and forgot until Thursday. Ordered on my phone during my lunch break and it turned up Friday morning. The gift box was nice and it saved me a trip into town. Would use again.

Bought a power bank here and it held a charge for about a month before it stopped taking power at all. I emailed them and the reply took four days, then they sent a return label. The return process was fiddly because I had to print it myself. The price was reasonable but I expected better than this.

Really happy with my first order from them, the jumper arrived in four days which I wasn't expecting for a Monday order. The checkout was quick and I didn't have to make an account to pay, which I liked. Only thing is the tracking updates were a bit vague for the first day, but once it was dispatched everything was fine. Would order again for sure.

What got me was the size guide, which actually matched my measurements, unlike the other two sites I looked at. I ended up ordering a shirt and it fits better than anything I own. Nice packaging too, nothing flashy. Happy with it.

Compared with the big electrical chain I normally use, this was about a fifth cheaper for the same kettle. Checkout was easy and it came the next working day. The only thing I'd say is the box was a bit battered when it arrived, though the kettle itself was fine. I'm not paying more for the same thing elsewhere any more.

My old bag split down the seam so I needed something for uni before term started. Found one here and it came in a couple of days, which was great. The zip is a bit stiff but it holds my 15 inch laptop fine. Would have given it five if the strap was a bit longer.

I got a cordless hoover from them as my first order and it's been fine so far. The site was easy to use and checkout took about two minutes. Delivery was a day later than they said it would be, which was a bit annoying, but the box came in good nick and the hoover works well on the carpets. Price was a bit higher than some other places I checked but not by much.

Got a case for my phone here, it's the right one and it came quick. Only tiny gripe is the instructions were on a folded leaflet that was hard to read. Fine otherwise.

Honestly the checkout was dead quick and I had it in my basket in about two minutes. Ordered some trainers on a Sunday night and they were on my doorstep by Wednesday. Didn't have to faff about with anything.

Compared with the department store in town, I found the choice here far more sensible for a woman of my years, and the sizing chart was clear enough that I did not have to send anything back. I ordered two cardigans and a pair of slacks, all arrived well wrapped and within the week. The customer team answered my email the same afternoon, which I did appreciate. I shall be shopping here again.

Ordered a set of kitchen scales and the delivery came the next working day, which was great. I did email them twice about a missing box size before anyone replied, so it took a bit of waiting. Otherwise the scales work well and the price was fair.

My daughter grew out of half her school jumpers over the summer so I needed more quickly before the term. Ordered them on a Sunday and they came Tuesday, which was brilliant. The quality is good and they've washed well so far. Sizing was spot on so no returns needed.