Skip to content
ReviewAdviser
Forgot password?

Luggage Superstore

Luggage Superstore logo

89%Would buy again

Ordering
Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

Best value for a proper suitcase

Honestly this is the best value I have found for a decent hard shell suitcase. Compared with the big high street shops it's a fair bit cheaper for the same spec, and the site is easy to filter by size and weight. Ordered on a Monday, it arrived Wednesday with tracking that actually updated. Zips and wheels feel solid for the money. Would buy from them again without thinking twice.

Rob W.
1 person found this helpful

Bought the same case twice

I bought the same case I had years ago because it is still the one I trust for holidays. It arrived quickly and was just as I remembered. Good sturdy case with plenty of room inside.

Helen H.
1 person found this helpful

Not as good as my old brand

Compared with the brand I used to buy, this one is a bit flimsier on the frame and the handle feels less secure. It was cheaper and that counts for something. Replacing it turned out to be a long process, the form was fiddly and it took a while for the refund to appear. Not terrible but I'd think twice next time.

Paul P.
1 person found this helpful

better than the usual budget brand

I know this area well from years of buying luggage, and this beats the usual budget brands on the stitching and hinges. The price was a bit above the cheapest alternatives I found, but the reinforced corners make the difference. Delivery was prompt and the box was undamaged. Only niggle is the wheels are a touch noisier than I'd like.

Lee E.
1 person found this helpful

Good case, slow reply

This is a good case for the money and it's held up well on two trips to Scotland. My only gripe is that when I emailed about a zip problem it took about four days to get a reply. The case itself is fine.

Denise H.
1 person found this helpful

needed a new case

My old case split on the last trip so I needed something sturdy for a week in Cornwall. This one is solid and the frame feels proper. Ordering was easy and it arrived when they said it would.

Jamie R.
0 people found this helpful

Bought the carry on

Got the carry on case for a trip to Ibiza and it fits in the overhead bins on Ryanair no bother. Wheels are smooth and the zip works fine. Ordered on a Friday and it turned up Monday.

Jacob M.
2 people found this helpful

picked it over two others

I compared a couple of other suitcases before deciding on this one, mainly on weight. This is noticeably lighter than the one I had and the lock feels sturdy. Arrived well packed and ready to go. Happy with the choice.

Lee S.
3 people found this helpful

first order and very happy

First time ordering from them and this is exactly what I hoped for, a sturdy hard case that feels well made. Delivery came quickly and the packaging was careful. I'd happily order from here again for the next trip.

Amy M.
1 person found this helpful

Second cabin case from them

This is my second cabin case from them, the first one lasted years so I went back. Wheels spin nicely and the handle locks in place without any fuss. Checkout was simple and the delivery came in a few days. Nothing to complain about.

Jodie L.
2 people found this helpful

Lining is really thick

The lining is the first thing I noticed when I unzipped the case, it's properly padded and the inside is roomy. I've been buying from them for years and the case still looks new after a lot of flights and car boots full of stuff. Happy with it.

Pauline G.
2 people found this helpful

zip stuck on the first day

The lining on the holdall is the nicest bit, it feels properly thick and the pockets are a sensible size. Zip got stuck on day one though, had to wiggle it for a while. Otherwise happy, delivery was quick and the bag works fine for weekends away.

James W.
1 person found this helpful

Compared it with the big name brand

Quick one from my phone, I was choosing between this and a big name brand at nearly double the price. This one has the same kind of wheels and a similar frame as far as I can tell. Ordering was easy on the app and it turned up when they said it would. Honestly good value, I would buy again and I've already told a mate about it.

Kieran J.
2 people found this helpful

Lightweight cabin case still going strong

I bought the four wheel cabin case from them about six years ago and it has been to Spain, Italy and back on the train more times than I can count. The wheels have held up better than I expected and the zip still runs smooth. Delivery was next day the one time I needed it quickly, and the box came with plenty of padding. Only thing I'd change is the handle, it's a bit wobbly now.

Nicola H.
2 people found this helpful

compared with the supermarket own brand bag

I did look at a cheap bag from the supermarket first, but this one has a far more sturdy frame and the zips feel much better quality. It was a little more expensive than the supermarket option, though not by much. The site was clear about the dimensions which helped a lot. I would say it's worth the difference for a bag you'll use regularly.

Tracey H.
1 person found this helpful

Needed a case for my sister's wedding

I needed a small case to take on the train to my sister's wedding in Yorkshire, and I wanted something light enough for me to lift myself. The lightweight one I chose arrived well packed and was exactly as shown. Wheels run quietly on the pavement. I'm very pleased with it.

Anne D.
1 person found this helpful

Not as good as the photos

I compared three or so options before ordering and this seemed the best deal on paper. Sadly the colour looked a bit duller than the pictures and the material feels thinner than I hoped. It took over a week to arrive, which was annoying for a trip. Returning it turned out fiddly with a long form to fill in.

Scott O.
1 person found this helpful

third case from them and still happy

The first thing I always notice is how neatly the packaging comes, with the case wrapped in a sleeve and the paperwork tucked in the front pocket. I've bought from them for years, mostly for trips to see my daughter in Edinburgh. The price has crept up a little since last time but it's still good value. My only gripe is the return form took a fiddly bit of finding on the site.

Patricia B.
2 people found this helpful

Write a review of Luggage Superstore

Share your own experience to help other customers. Your review is published under your name.

Rate Luggage Superstore from 1 to 5 stars
Ordering
Service
Price
Delivery
Would you buy from Luggage Superstore again?

At least 40 characters.

About Luggage Superstore

uk. Its range covers hard-shell and soft-shell cases, cabin-size and larger check-in luggage, backpacks, holdalls and smaller accessories such as wash bags and luggage tags. The site is aimed at British travellers who want a wide choice of established luggage brands in one place and who prefer to buy from home.

Orders are placed and managed entirely online, and the company is known for presenting its products with side-by-side comparisons of size, weight and wheel type to help shoppers choose the right case for their trips.

Details

Contact information

Categories for Luggage Superstore

Online shopping | Office, hobby & party

Page statistics

Is this your company? Claim this listing