Ken Hom

Before ordering I compared four different sellers for a steamer basket, and what stood out most was the stated size of the lid on this one. It turned out to be spot on. The only niggle is that the checkout asked me to create an account and I'd have preferred to just pay as a guest. Otherwise it arrived in good order.

The first thing I noticed when it arrived was how heavy the wok is, much more than the cheap ones I've had. It holds heat brilliantly once it's up to temperature. The price is a bit higher than some alternatives I looked at, but for what you get it's fair. Delivery was on time and the packaging was decent.

Ordered the bamboo steamer and it looks much the same as the photos, though the lid seemed a bit thinner than I expected. It's fine for everyday use. I've had it a few weeks and it has held up well so far.

I bought the same wok set on my last visit and it is still performing well after several years of heavy use. Ordering again was as simple as ever and the account page kept my details, which saves time. Delivery arrived on the date given and the box was in good condition. A reliable outfit to deal with.

Ordered it on my phone during my lunch break and it was on my doorstep the next day, which beats trudging to the shop and finding nothing in stock. Easy to use on the app.

We needed a replacement part for an old wok set that had cracked and our local shop had nothing in stock. The listing was clear about what fitted which model, which saved me a lot of guessing. Packing was fine and it arrived in a couple of days, though the product itself felt a touch lighter than I expected.

I did compare the prices against the high street and found this to be rather better value for the same cast iron pan. The ordering process was straightforward and I had no difficulty finding the size I needed. It arrived well packed and in good order, and I am pleased to say I have already recommended it to my sister.

Compared to the big chain I usually use this was quicker and cheaper, ordered on my phone in the car park and it was waiting when I got home. Only thing is the confirmation email took a while to arrive but everything else was spot on, will use again for sure. Found the search easy enough even on a small screen and checkout didn't make me jump through hoops.

The lid measurement on the steamer basket was the thing that made me pick this one over the other two I'd looked at. Had a dinner party coming up and needed it to sit over my pan properly. It did, and the bamboo felt nice. Took a day longer to arrive than they said, but I'd still go with them again.

Excellent for anyone who cooks regularly and wants proper kit that lasts. The steel is heavy enough to hold heat well and the handle stays cool on the hob. Ordering was simple and it turned up within the week.

The lid on the steamer basket fits so snugly that there is no steam leaking out at the sides. I had looked at three different ones before picking this, and none of the others had a lid that seated like that. Delivery was quick and everything came in one neat box.

I needed a full set of basics for my first flat and didn't know where to start. Picked a starter bundle that covered the essentials, and the site made it easy to see what was in each pack. It arrived well packed and nothing was broken. Really glad I went for this rather than piecing it together from different shops.

Bought the large stir fry wok last week and it arrived with a dent in the side, which is annoying. Sent a message through the site and I was waiting almost three days for a reply. They did sort a return label in the end but it's a bit of a faff.

I have been buying from here for years now and I've never had a problem. The woks I bought the first time are still going strong and I've ordered a couple of other bits since. Prices are fair and the delivery is always prompt.

Needed a steamer for a dinner party and the shops near me had sold out. Ordered on the Friday and it came Monday, which was fine. Steamer is decent, not amazing, but it does the job and the price was reasonable.

Compared to the cheaper stainless set from the supermarket this is a step up in weight and finish. The wok is solid and the handles don't get hot as quickly. It costs a few quid more than the supermarket version though, which I did notice. Delivery was fine and the box was sturdy.

I looked at three different brands of wok before settling on this one, and the thing that won me over was the flat base. It sits solid on my induction hob. Delivery took an extra day compared to what the site said, which was a bit frustrating. Otherwise I'm happy with it.

Went for the wok ring after looking at a couple of others and this one seemed the sturdiest for the price. It sits flat on the hob and keeps the wok steady when I'm tossing noodles. The only small gripe is that the delivery took four days when the site said two. Otherwise no complaints and it's already getting plenty of use.