89%Would buy again
I bought the same wok set on my last visit and it is still performing well after several years of heavy use. Ordering again was as simple as ever and the account page kept my details, which saves time. Delivery arrived on the date given and the box was in good condition. A reliable outfit to deal with.
Read moreBought the large stir fry wok last week and it arrived with a dent in the side, which is annoying. Sent a message through the site and I was waiting almost three days for a reply. They did sort a return label in the end but it's a bit of a faff.
Read moreCompared to the big chain I usually use this was quicker and cheaper, ordered on my phone in the car park and it was waiting when I got home. Only thing is the confirmation email took a while to arrive but everything else was spot on, will use again for sure. Found the search easy enough even on a small screen and checkout didn't make me jump through hoops.
Read moreOrdered the bamboo steamer and it looks much the same as the photos, though the lid seemed a bit thinner than I expected. It's fine for everyday use. I've had it a few weeks and it has held up well so far.
We needed a replacement part for an old wok set that had cracked and our local shop had nothing in stock. The listing was clear about what fitted which model, which saved me a lot of guessing. Packing was fine and it arrived in a couple of days, though the product itself felt a touch lighter than I expected.
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Ken Hom is an online retailer based in the United Kingdom that sells woks, cookware and kitchen equipment associated with the celebrity chef and cookery writer Ken Hom. The range centres on carbon steel and other woks, along with pans, utensils and accessories aimed at home cooks who want to prepare Chinese and Asian dishes. uk, where customers buy direct and have items delivered to their home.
The customer base is made up of home cooks who take an interest in traditional wok cooking techniques and in the cookery tradition Ken Hom has promoted over several decades. Ken Hom presents its products as practical tools for everyday cooking rather than as collectibles, and the emphasis remains on the equipment and the cooking it supports.
