89%Would buy again
I bought the same wok set on my last visit and it is still performing well after several years of heavy use. Ordering again was as simple as ever and the account page kept my details, which saves time. Delivery arrived on the date given and the box was in good condition. A reliable outfit to deal with.
Read moreBought the large stir fry wok last week and it arrived with a dent in the side, which is annoying. Sent a message through the site and I was waiting almost three days for a reply. They did sort a return label in the end but it's a bit of a faff.
Read moreCompared to the big chain I usually use this was quicker and cheaper, ordered on my phone in the car park and it was waiting when I got home. Only thing is the confirmation email took a while to arrive but everything else was spot on, will use again for sure. Found the search easy enough even on a small screen and checkout didn't make me jump through hoops.
Read moreI bought the same wok set on my last visit and it is still performing well after several years of heavy use. Ordering again was as simple as ever and the account page kept my details, which saves time. Delivery arrived on the date given and the box was in good condition. A reliable outfit to deal with.
Ordered it on my phone during my lunch break and it was on my doorstep the next day, which beats trudging to the shop and finding nothing in stock. Easy to use on the app.
I did compare the prices against the high street and found this to be rather better value for the same cast iron pan. The ordering process was straightforward and I had no difficulty finding the size I needed. It arrived well packed and in good order, and I am pleased to say I have already recommended it to my sister.
Compared to the big chain I usually use this was quicker and cheaper, ordered on my phone in the car park and it was waiting when I got home. Only thing is the confirmation email took a while to arrive but everything else was spot on, will use again for sure. Found the search easy enough even on a small screen and checkout didn't make me jump through hoops.
Excellent for anyone who cooks regularly and wants proper kit that lasts. The steel is heavy enough to hold heat well and the handle stays cool on the hob. Ordering was simple and it turned up within the week.
The lid on the steamer basket fits so snugly that there is no steam leaking out at the sides. I had looked at three different ones before picking this, and none of the others had a lid that seated like that. Delivery was quick and everything came in one neat box.
I needed a full set of basics for my first flat and didn't know where to start. Picked a starter bundle that covered the essentials, and the site made it easy to see what was in each pack. It arrived well packed and nothing was broken. Really glad I went for this rather than piecing it together from different shops.
I have been buying from here for years now and I've never had a problem. The woks I bought the first time are still going strong and I've ordered a couple of other bits since. Prices are fair and the delivery is always prompt.
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Ken Hom is an online retailer based in the United Kingdom that sells woks, cookware and kitchen equipment associated with the celebrity chef and cookery writer Ken Hom. The range centres on carbon steel and other woks, along with pans, utensils and accessories aimed at home cooks who want to prepare Chinese and Asian dishes. uk, where customers buy direct and have items delivered to their home.
The customer base is made up of home cooks who take an interest in traditional wok cooking techniques and in the cookery tradition Ken Hom has promoted over several decades. Ken Hom presents its products as practical tools for everyday cooking rather than as collectibles, and the emphasis remains on the equipment and the cooking it supports.
