Island Importer

I compared this set with another one I'd seen on a different site and this one came in a fair bit cheaper. The cups are fine but the saucers are a little thinner than I expected. Delivery was on time and nothing was broken. It's perfectly serviceable but I'd want to check the sizes first next time.

A reasonable price for the set, and the cutlery is well made with a pleasing weight. The ordering process was a little fiddly with the address form but I got there in the end. The set arrived in good time and was well packed. I am pleased with it.

I compared it against the department store version before ordering, and this one was considerably less expensive for what I needed. The tea set is very pleasing to look at and the china is light. I was surprised how carefully it had been packed, and it arrived without a single chip. I do appreciate a company that takes such care with its goods.

I needed a replacement bowl for my stand mixer after the old one cracked, and finding the right one online was a faff. This was my first time ordering from them so I was a bit unsure. The bowl fits my machine properly and the price was lower than the manufacturer's site. Delivery was a day later than the estimate but the tracking updates were clear. Would be happy to order from them again.

A good set of pans at a fair price, that's the verdict from me. I'd been putting off replacing mine for ages and these are heavier than I expected in a good way. The site listed everything clearly and the box arrived in good condition. Cooks evenly and cleans easily, which is all I ask of a pan at my age.

We needed a decent wok because the old non-stick one had given up and the stir fries were sticking. I know my way around a kitchen so I was picky about the carbon steel weight and this one is spot on. The handle stays cool enough and the seasoning came up well after a couple of uses. Happy with it.

Way better than the one I got from the big chain last year which fell apart in a month. This one feels solid in the hand and the bamboo lid fits snug. Ordered on my phone in about two minutes and it turned up quicker than I expected. Would get again.

I ordered the glass teapot as a birthday present for my sister, who is very particular about her tea. The ordering process was straightforward and the parcel was well packed, which I appreciated. My sister has been using it every morning and has already asked where I found it. I shall certainly be back.

Good value, as always. I've been a customer for a long time and the serving platter I bought this time is excellent. Ordering was easy and the parcel came when they said it would. I've recommended them to my neighbour already.

I needed a reliable meat thermometer as my old one had stopped giving readings I could trust, and my son recommended this company. The ordering process was clear and I appreciated being able to check the details before paying. The item arrived a day later than the site suggested, though it was still well within the week. A pleasant experience on the whole.

The colour is so nice, it's a proper teal and looks great on the worktop. Got the mixing bowls off the site and they're lightweight but feel fine for baking. Arrived quick, like two days, and the box was in one piece. Would order again x

The glass measuring jug I bought from them about six years ago is still going strong, and it's the one I reach for every day. Ordering has always been simple, I've used the site for years now and never had a problem with a parcel. I got the new casserole lid this time and it fitted the old pot perfectly. Happy customer, same as always.

Bought the cast iron casserole dish after looking at a few others on different sites, and this one was the best price for what it was. Arrived in a sturdy box with no dents and the enamel is spotless. Used it for a Sunday roast already and it held the heat beautifully.

The kettle came in a box that was already squashed and the lid was loose. Had to message them and it took three days to get a reply. Kettle works fine now but the whole thing was a pain.

Been buying from them for years now and the stoneware bakeware has always been reliable. This time the order took a bit longer to arrive than usual, about a week, but it was all there and well wrapped. The tray is as good as the last one I bought. Happy to keep coming back.

The mixing bowl set looked exactly like the photos on the listing, which is what I bought it for. Getting a return sorted was the annoying bit though, they wanted a printed label and I don't have a printer so I had to pop to the post office and pay for it myself. Ordering and delivery were fine, the bowls came without any chips. Wouldn't rush back for another set.

Ordered a replacement cable at about 9pm on my phone and it turned up the next morning before I'd even left for work, which I did not expect at all. Packed well too, no faff with the box. The only thing is the tracking page said delivered a bit early and I had to wait for them to confirm it. Would order again, quick and easy from start to finish.

I've bought the same kind of stoneware dish from a couple of other shops and this was a bit quicker to get through checkout, the saved address and delivery slot picker are handy. The dish itself is what I expected from the listing. My one niggle is the delivery window was a full day wide, so I had to stay in for it. Otherwise pleasant and no real complaints.

We needed storage jars for the pantry because everything was just in packets and it was driving me mad. The set was reasonably priced and does the job, though the lids are a bit stiffer than I'd like. Delivery took four days when the site said three, which was a small annoyance. They're fine for dry goods and look tidy on the shelf.